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AI to power majority of customer interactions by 2025
Woman shopping online
Business strategy

AI to power majority of customer interactions by 2025

AI is ready to dominate consumer experience and businesses must be ready
9 Mar 2017
Customer experience key for business growth
Customers ahead sign
Business strategy

Customer experience key for business growth

Businesses must embrace digital transformation to ensure the experiences they are providing are relevant to customers, Gartner advises
10 Jun 2015