<![CDATA[ Latest from ITPro in Technology ]]> https://www.itpro.com/technology Fri, 12 Jun 2026 11:17:38 +0000 en <![CDATA[ IT leaders are being stung by "unexpected" AI costs ]]> https://www.itpro.com/technology/artificial-intelligence/it-leaders-are-being-stung-by-unexpected-ai-costs w7bzNp6Q4UqCzaV5Qfhf8C Fri, 12 Jun 2026 11:17:38 +0000 <![CDATA[ 'Botsitting' is destroying productivity as workers spend nearly a full day each week making AI 'usable' ]]> https://www.itpro.com/technology/artificial-intelligence/botsitting-is-destroying-productivity-as-workers-spend-nearly-a-full-day-each-week-making-ai-usable VhGkMTU6usrxbyZMzmWdkf Fri, 12 Jun 2026 10:13:05 +0000 <![CDATA[ The AI pricing time bomb ]]> https://www.itpro.com/technology/artificial-intelligence/the-ai-pricing-time-bomb Yv9ULJeUqwFv5AcL7XzwaV Fri, 12 Jun 2026 10:01:22 +0000 Fri, 12 Jun 2026 10:01:26 +0000 <![CDATA[ 'Most enterprises are still unprepared to operationalize it': IT leaders are bullish on agents, but keeping falling at the final hurdle – here's why ]]> https://www.itpro.com/technology/artificial-intelligence/most-enterprises-are-still-unprepared-to-operationalize-it-it-leaders-are-bullish-on-agents-but-keeping-falling-at-the-final-hurdle-heres-why t6xsofxvkF2mAzjCD58gGm Thu, 11 Jun 2026 14:18:14 +0000 <![CDATA[ How businesses can use storytelling to drive AI adoption among their workforce ]]> https://www.itpro.com/technology/artificial-intelligence/how-businesses-can-use-storytelling-to-drive-ai-adoption-among-their-workforce swKrFj4xscCZpasLsDyg6f Thu, 11 Jun 2026 07:00:00 +0000 Thu, 11 Jun 2026 07:30:10 +0000 <![CDATA[ ‘Chat is dead’: OpenAI plots ChatGPT ‘super app’ overhaul ahead of public listing – with agents and coding tools the new focus ]]> https://www.itpro.com/technology/artificial-intelligence/openai-chatgpt-superapp-overhaul-public-listing 23dDVMi2JPUM3EaFkTGjfA Wed, 10 Jun 2026 08:15:38 +0000 Wed, 10 Jun 2026 10:58:49 +0000 <![CDATA[ Anthropic just launched Claude Fable 5, its first Mythos-class AI model – but it has new safeguards to prevent misuse and will ‘fall back’ to Opus 4.8 for ‘high risk’ queries ]]> https://www.itpro.com/technology/artificial-intelligence/anthropic-just-launched-claude-fable-5-its-first-mythos-class-ai-model-but-it-has-new-safeguards-to-prevent-misuse-and-will-fall-back-to-opus-4-8-for-high-risk-queries H6QQVm3bnJovuABuAajkNS Tue, 09 Jun 2026 17:04:20 +0000 Tue, 09 Jun 2026 17:07:37 +0000 <![CDATA[ CIOs and CTOs are making high-stakes decisions with incomplete information, IBM survey reveals ]]> https://www.itpro.com/technology/artificial-intelligence/cios-and-ctos-are-making-high-stakes-decisions-with-incomplete-information-ibm-survey-reveals HgvcssQeWd7eY9LJc8NfNo Mon, 08 Jun 2026 10:58:38 +0000 <![CDATA[ Nvidia touts its contribution to UK sovereign AI plans ]]> https://www.itpro.com/technology/artificial-intelligence/nvidia-touts-its-contribution-to-uk-sovereign-ai-plans DMbUox9eNKG9o4RgpSjGHb Mon, 08 Jun 2026 10:49:23 +0000 Mon, 08 Jun 2026 10:49:29 +0000 <![CDATA[ Uber’s eye-watering AI bill shows enterprises are ‘still measuring AI success through consumption rather than outcomes’ – and it's warping our perception of ROI and productivity ]]> https://www.itpro.com/technology/artificial-intelligence/ubers-eye-watering-ai-bill-shows-enterprises-are-still-measuring-ai-success-through-consumption-rather-than-outcomes-and-its-warping-our-perception-of-roi-and-productivity FpsFJNTWbmVjMwGXRmivZe Fri, 05 Jun 2026 12:48:41 +0000 <![CDATA[ The AI rollback nobody wants to talk about... ]]> https://www.itpro.com/technology/artificial-intelligence/the-ai-rollback-nobody-wants-to-talk-about Hyd3dE3EcY3tRyShsKPwYU Fri, 05 Jun 2026 07:00:00 +0000 <![CDATA[ The channel is heading straight for an AI infrastructure wall ]]> https://www.itpro.com/technology/artificial-intelligence/the-channel-is-heading-straight-for-an-ai-infrastructure-wall ZoUUjuJdCFrPaoeWACiymB Thu, 04 Jun 2026 07:00:00 +0000 Wed, 10 Jun 2026 11:27:14 +0000 <![CDATA[ ‘Organizations are layering AI on top of existing chaos’: AI is speeding up work for individual employees, but businesses-wide productivity is floundering ]]> https://www.itpro.com/technology/artificial-intelligence/ai-is-speeding-up-work-for-individual-employees-but-businesses-wide-productivity-is-floundering WtLxY8gcViKa5QaqKhFgMJ Tue, 02 Jun 2026 15:47:35 +0000 <![CDATA[ ‘The jobs picture is likely to be very different than we thought’: Sam Altman pours cold water on AI 'jobs apocalypse' claims – but that doesn’t mean there won’t be some workforce disruption ]]> https://www.itpro.com/technology/artificial-intelligence/openai-ceo-sam-altman-pours-cold-water-on-ai-jobs-apocalypse-claims d9kjJTnXqHhMunYWMf9hHB Mon, 01 Jun 2026 15:08:19 +0000 <![CDATA[ How to immerse your employees in AI training ]]> https://www.itpro.com/technology/artificial-intelligence/how-to-immerse-your-employees-in-ai-training M9i8dxqBQm2MdNKyZh3rDD Mon, 01 Jun 2026 09:00:00 +0000 <![CDATA[ Fujitsu partners with Anthropic to drive AI transformation in Japan ]]> https://www.itpro.com/technology/artificial-intelligence/fujitsu-partners-with-anthropic-to-drive-ai-transformation-in-japan 7Mc76rUTKzKc8A2mfYddR3 Thu, 28 May 2026 08:13:18 +0000 <![CDATA[ Vendor satisfaction drops as AI forces channel reset ]]> https://www.itpro.com/technology/artificial-intelligence/vendor-satisfaction-drops-as-ai-forces-channel-reset 68Y993C9jnSzmCrrga9ZEG Thu, 28 May 2026 07:00:00 +0000 Thu, 28 May 2026 11:53:38 +0000 <![CDATA[ Closing the AI control gap: Why channel partners are now on the front line ]]> https://www.itpro.com/technology/artificial-intelligence/closing-the-ai-control-gap-why-channel-partners-are-now-on-the-front-line eaWKgbptUfKq9rtuwbGKVD Thu, 28 May 2026 07:00:00 +0000 Thu, 28 May 2026 11:51:14 +0000 <![CDATA[ 'One-size-fits-all' agent governance sets enterprises up to fail ]]> https://www.itpro.com/technology/artificial-intelligence/one-size-fits-all-agent-governance-sets-enterprises-up-to-fail t3H6RSMvjHwu6LnDXAHgqP Wed, 27 May 2026 11:54:42 +0000 <![CDATA[ Don’t throw out BI and data analytics in the race for AI ]]> https://www.itpro.com/technology/artificial-intelligence/dont-throw-out-bi-and-data-analytics-in-the-race-for-ai YbZh3sJcsTQTQ7FTpcApo Wed, 27 May 2026 07:00:00 +0000 <![CDATA[ Dell Technologies World 2026: agents, hardware, and tokenomics ]]> https://www.itpro.com/technology/artificial-intelligence/dell-technologies-world-2026-agents-hardware-and-tokenomics KKN7h32bZMAuS873yeTtzP Fri, 22 May 2026 06:42:33 +0000 <![CDATA[ Could rising token costs boost interest in on-premises hardware? ]]> https://www.itpro.com/technology/artificial-intelligence/could-rising-token-costs-boost-interest-in-on-premises-hardware RTzq6SqfyjeXCyyuvmSpx Thu, 21 May 2026 18:22:31 +0000 Thu, 21 May 2026 21:40:45 +0000 <![CDATA[ Google adds AI to the search box ]]> https://www.itpro.com/technology/artificial-intelligence/google-adds-ai-to-the-search-box twXbG8Ld9qPLPYL479GaJ7 Thu, 21 May 2026 13:08:13 +0000 <![CDATA[ Trump wants AI models 90 days before they go public ]]> https://www.itpro.com/technology/artificial-intelligence/trump-wants-ai-models-90-days-before-they-go-public z8aWxGWXNnzkfPYZdsSYFL Thu, 21 May 2026 10:47:05 +0000 <![CDATA[ Salesforce combines UK HQ with new AI center to form single campus ]]> https://www.itpro.com/technology/artificial-intelligence/salesforce-combines-uk-hq-with-new-ai-center-to-form-single-campus qdLFBqs5EEtUxMHomge3m9 Thu, 21 May 2026 10:33:34 +0000 <![CDATA[ AI forces bigger software players to adapt pricing to compete ]]> https://www.itpro.com/technology/artificial-intelligence/ai-forces-bigger-software-players-to-adapt-pricing-to-compete HaCRKJ6v4XCGiFaULPdyE6 Thu, 21 May 2026 07:00:00 +0000 <![CDATA[ Why AI adoption may be lagging in Global South businesses ]]> https://www.itpro.com/technology/artificial-intelligence/why-ai-adoption-may-be-lagging-in-global-south-businesses FofBHSzEyVvheYjBoHPCXk Thu, 21 May 2026 07:00:00 +0000 <![CDATA[ British public deeply fearful of AI – with one-in-five even thinking it will lead to civil unrest ]]> https://www.itpro.com/technology/artificial-intelligence/british-public-deeply-fearful-of-ai-with-one-in-five-even-thinking-it-will-lead-to-civil-unrest gaSo3v9XtspF6CVMWJgkUj Tue, 19 May 2026 13:30:56 +0000 <![CDATA[ Are AI tools making us less intelligent? ]]> https://www.itpro.com/technology/artificial-intelligence/are-ai-tools-making-us-less-intelligent eSmFhi65giZvvTfxQMEtXS Tue, 19 May 2026 13:00:00 +0000 <![CDATA[ Anthropic lets Glasswing partners publicly share Mythos flaws ]]> https://www.itpro.com/technology/artificial-intelligence/anthropic-lets-glasswing-partners-publicly-share-mythos-flaws VQ8H2zA99PHFYnJkPsEeeU Tue, 19 May 2026 12:59:40 +0000 <![CDATA[ “Now we have, for the very first time, useful AI” – Jensen Huang and Michael Dell talk up the power of agentic AI at Dell Technologies World 2026 ]]> https://www.itpro.com/technology/artificial-intelligence/now-we-have-for-the-very-first-time-useful-ai-jensen-huang-and-michael-dell-talk-up-the-power-of-agentic-ai-at-dell-technologies-world-2026 WwndjK5cCx3Qsz832vJSKe Tue, 19 May 2026 12:53:55 +0000 Tue, 19 May 2026 13:34:20 +0000 <![CDATA[ Dell unveils Deskside Agentic AI at Dell Technologies World 2026 ]]> https://www.itpro.com/technology/artificial-intelligence/dell-unveils-deskside-agentic-ai-at-dell-technologies-world-2026 spkKotwwnSwuX2fXP8wkEV Mon, 18 May 2026 17:00:00 +0000 <![CDATA[ Pope Leo launches AI commission over concerns that people will turn into “passive consumers of unthought thoughts and anonymous products without ownership or love" ]]> https://www.itpro.com/technology/artificial-intelligence/pope-leo-launches-ai-commission-over-concerns-that-people-will-turn-into-passive-consumers-of-unthought-thoughts-and-anonymous-products-without-ownership-or-love ifdY8DzDRsMkXt5LCBUwVC Mon, 18 May 2026 10:15:46 +0000 Mon, 18 May 2026 10:18:23 +0000 <![CDATA[ AI agents aren’t cutting it in customer service ]]> https://www.itpro.com/technology/artificial-intelligence/ai-agents-arent-cutting-it-in-customer-service Wy8EpxoJYQ5QPDSJTkwYki Mon, 18 May 2026 05:00:00 +0000 <![CDATA[ ‘Too many employees are serving as the human middleware’: Workers are wasting a full day each week switching between disparate AI tools and internal systems ]]> https://www.itpro.com/technology/artificial-intelligence/too-many-employees-are-serving-as-the-human-middleware-workers-are-wasting-a-full-work-day-each-week-switching-between-disparate-ai-tools-and-internal-systems rr2psx2usn5GvWS7by4zRM Fri, 15 May 2026 09:35:55 +0000 Fri, 15 May 2026 11:36:39 +0000 <![CDATA[ How Welsh councils are improving services with Microsoft Copilot ]]> https://www.itpro.com/technology/artificial-intelligence/how-welsh-councils-are-improving-services-with-microsoft-copilot EVJJzqeyKG4oqq3fXkR6EB Fri, 15 May 2026 07:00:00 +0000 <![CDATA[ ‘LLMs are unreliable delegates’: Microsoft researchers say you probably shouldn’t trust AI with work documents ]]> https://www.itpro.com/technology/artificial-intelligence/llms-are-unreliable-delegates-microsoft-researchers-say-you-probably-shouldnt-trust-ai-with-work-documents LWCJtR66q2ZDwEMmAsWSSc Tue, 12 May 2026 12:00:12 +0000 <![CDATA[ How direct-to-chip cooling is helping MSPs meet AI demand ]]> https://www.itpro.com/technology/artificial-intelligence/how-direct-to-chip-cooling-is-helping-msps-meet-ai-demand NyvzBNZhyguQkVZWPfrss6 Tue, 12 May 2026 07:00:00 +0000 <![CDATA[ Why reselling AI isn’t where MSP margins are made ]]> https://www.itpro.com/technology/artificial-intelligence/why-reselling-ai-isnt-where-msp-margins-are-made VPxeY8yUhG3rJTA9472FFA Mon, 11 May 2026 07:00:00 +0000 <![CDATA[ 'Advisory AI has run its course': ServiceNow wants agents working in every corner of your business ]]> https://www.itpro.com/technology/artificial-intelligence/advisory-ai-has-run-its-course-servicenow-wants-agents-working-in-every-corner-of-your-business QsPNiiZMoFanS5jY77YuuQ Thu, 07 May 2026 11:07:51 +0000 <![CDATA[ Microsoft joins competitors in handing over AI models for advanced testing ]]> https://www.itpro.com/technology/artificial-intelligence/microsoft-joins-competitors-in-handing-over-ai-models-for-advanced-testing FFZSDHS7GHj4dS3DnXrWnW Thu, 07 May 2026 10:30:00 +0000 <![CDATA[ AI adoption is accelerating in the UK, but ‘trust is not keeping pace’ ]]> https://www.itpro.com/technology/artificial-intelligence/ai-adoption-is-accelerating-in-the-uk-but-trust-is-not-keeping-pace QuC6NGJpBE5SXWK2sp93bL Wed, 06 May 2026 11:08:41 +0000 <![CDATA[ Google is building its own OpenClaw alternative — Remy ‘elevates the Gemini app into a true assistant’ ]]> https://www.itpro.com/technology/artificial-intelligence/google-is-building-its-own-openclaw-alternative-remy-elevates-the-gemini-app-into-a-true-assistant XTVG54ZhYcDdPof4xAhovL Wed, 06 May 2026 10:06:30 +0000 <![CDATA[ The AI operations gap is reshaping the Microsoft channel ]]> https://www.itpro.com/technology/artificial-intelligence/the-ai-operations-gap-is-reshaping-the-microsoft-channel fhjT27yn95JySxPv4wnn8J Wed, 06 May 2026 07:00:00 +0000 Thu, 07 May 2026 13:31:59 +0000 <![CDATA[ It's make-or-break for AI agents in 2026 – failure now could set adoption back years ]]> https://www.itpro.com/technology/artificial-intelligence/its-make-or-break-for-ai-agents-in-2026-failure-now-could-set-adoption-back-years XUnMJnVL5UtNMFo9PPmLxn Wed, 06 May 2026 06:00:00 +0000 <![CDATA[ Nine seconds was all it took for an AI agent to wipe a startup’s database —experts warn it’s a glimpse into the future challenges of identity security ]]> https://www.itpro.com/technology/artificial-intelligence/nine-seconds-was-all-it-took-for-an-ai-agent-to-wipe-a-startups-database-experts-warn-its-a-glimpse-into-the-future-challenges-of-identity-security hHdPhC9XK9JdsxxZkagDRk Fri, 01 May 2026 10:26:28 +0000 <![CDATA[ InfoComm 2026 Best of Show Awards entry deadline has been extended ]]> https://www.itpro.com/technology/infocomm-2026-best-of-show-awards-are-now-open-for-entries HLAHjvM9w8CiDa3zACtTun Thu, 30 Apr 2026 20:13:03 +0000 Mon, 08 Jun 2026 17:09:34 +0000 <![CDATA[ Inforcer launches new Copilot Manager to help MSPs scale AI services ]]> https://www.itpro.com/technology/artificial-intelligence/inforcer-launches-new-copilot-manager-to-help-msps-scale-ai-services P7p4b6kBTiSKXhJWZWVJC8 Wed, 29 Apr 2026 14:53:28 +0000 <![CDATA[ Liz Kendall: The UK is in prime position to become a global leader in AI — but greater tech industry support is needed to avoid falling behind ]]> https://www.itpro.com/technology/artificial-intelligence/liz-kendall-the-uk-is-in-prime-position-to-become-a-global-leader-in-ai-but-greater-tech-industry-support-is-needed-to-avoid-falling-behind tX7UnUQoBcdiH3aDPa6nG5 Wed, 29 Apr 2026 10:17:37 +0000 <![CDATA[ ‘As a software developer, you naturally need to have a willingness to learn’: Amazon CTO Werner Vogels on the evolution of software development in the age of AI ]]> https://www.itpro.com/technology/artificial-intelligence/as-a-software-developer-you-naturally-need-to-have-a-willingness-to-learn-amazon-cto-werner-vogels-on-the-evolution-of-software-development-in-the-age-of-ai PKxobDqNUWhkJK8fB6ZuXk Wed, 29 Apr 2026 10:00:00 +0000