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Digital transformation doesn't just involve new technologies. People drive the change and play a critical role in creating business resilience and incredible customer experiences.
Without the IT technology to support employees in their roles, enabling them to work efficiently and seamlessly - despite the disruptions of today's workplace - the success of an organisation's digitisation could fall apart.
Download this eBook and learn how to embrace human-centred IT service management for success.
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M&S suspends online sales as 'cyber incident' continuesNews Marks & Spencer (M&S) has informed customers that all online and app sales have been suspended as the high street retailer battles a ‘cyber incident’.
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Manners cost nothing, unless you’re using ChatGPTOpinion Polite users are costing OpenAI millions of dollars each year – but Ps and Qs are a small dent in what ChatGPT could cost the planet
