The human experience of IT service management

Provided by

Digital transformation doesn't just involve new technologies. People drive the change and play a critical role in creating business resilience and incredible customer experiences.

Without the IT technology to support employees in their roles, enabling them to work efficiently and seamlessly - despite the disruptions of today's workplace - the success of an organisation's digitisation could fall apart.

Download this eBook and learn how to embrace human-centred IT service management for success.