2020: AI trends for the new decade

A study of 500 US-based CEOs and business leaders, conducted by EY, revealed that 33% of respondents cited employee trust as one of the greatest barriers to AI adoption, even though CEOs and business leaders completely or somewhat trust AI.

Enterprise AI isn’t moving forwards at the pace media coverage makes it seem. However use cases for AI in the enterprise are very promising, from manual process automation to becoming data-powered advisors to humans working in financial institutions.

This whitepaper identifies the key AI trends for 2020 and beyond, informing organisations on which areas to focus in order to succeed in the path to enterprise AI.


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