Littlewoods targets online performance
The latest in a long-term programme of work to modernise its IT infrastructure sees the UK's leading home shopping retailer targeting website performance with new monitoring systems.
Littlewoods Shop Direct Group is using website availability and performance monitoring systems to improve its online shopping experience and build on long-term IT infrastructure transformation investments.
But the website optimisation work follows on from a series of projects to improve this and other, core areas of Littlewoods business. In April last year the group announced it had completed negotiations to streamline six suppliers and a whole range of data and telephony networks in a five-year, multi-million pound deal with Cable & Wireless. It was expected the network infrastructure would support the retailer's online business growth, which makes up around a quarter of its annual revenue.
Prior to that it had to integrate the legacy, bespoke IT infrastructures of its mail-order agency operations with brands including Great Universal, Kays and Choice as a result of their merger in 2005.
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