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Salesforce targets unified customer support automation with Agentforce Contact Center
News Combining AI agents, telephony, and CRM, Salesforce is making a firm case for automated customer interactions and controlled
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Most executives have no idea how many employees are actually using AI
News A concerning number of business leaders think their staff are using AI across most of their of tasks – the reality is quite different
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Darktrace names Ed Jennings as new president and CEO
News The experienced industry leader brings extensive software and cybersecurity expertise as Darktrace targets continued growth
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Anthropic's new Claude Code feature looks to speed up code reviews
News Anthropic’s new tool aims to address code review bottlenecks with AI tool — but it won't come cheap
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Salesforce issues customer alert as ShinyHunters group claims Experience Cloud breach
News Threat actors are using a modified version of the AuraInspector tool, according to Salesforce
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Datadog announces local UK storage for regulated industries
News The company is targeting customers and partners with specific UK data residency, privacy, and security requirements
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Everything you need to know about the new E7 Microsoft 365 tier
News The new premium bundle for Microsoft 365 adds AI capabilities to traditional tiers
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Anthropic's Claude Cowork tool is coming to Microsoft Copilot
News The new Copilot Cowork tool will be made available through a new Microsoft 365 tier at the end of March
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MariaDB snaps up GridGain in AI push
News GridGain’s in-memory computing technology will be integrated with MariaDB’s relational database platform to enable sub-millisecond data infrastructure
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Microsoft says North Korean hackers are using AI to impersonate job seekers and steal company secrets
News The groups are increasingly using face-changing or voice-changing software to make their fake identities more plausible
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AI infrastructure firm Nscale bags record-breaking $2 billion Series C investment
News The Nscale investment marks the largest-ever funding round for a European company
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True scale of TfL cyber attack emerges
News New details on the scale of the TfL cyber attack raise serious questions about the rail operator’s response
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