Roz StrachanSocial Links Navigation Latest articles by Roz Strachan Are you being served? By Roz Strachan published 27 March 08 In-depth Businesses are under increasing pressure to be responsive to customer demand. More and more people are turning to the internet to make purchases and have their queries answered, but a number of websites are failing to meet basic customer service requirements. In-depth Access all areas By Roz Strachan published 4 January 08 In-depth Accessibility is key so all customers can benefit from the products and services on offer online. Yet poor websites are cutting off valuable customer satisfaction and spend. In-depth MOST READ1Unraveling the EU AI Act2Why long-term data storage continues to challenge businesses3Cyber attack takes Frontier Communications systems offline, affecting millions of broadband customers4Meta's Llama 3 will force OpenAI and other AI giants to up their game5Cisco launches Hypershield – a 'must-have solution' for those defending against IoT-based cyber attacks
Are you being served? By Roz Strachan published 27 March 08 In-depth Businesses are under increasing pressure to be responsive to customer demand. More and more people are turning to the internet to make purchases and have their queries answered, but a number of websites are failing to meet basic customer service requirements.
Access all areas By Roz Strachan published 4 January 08 In-depth Accessibility is key so all customers can benefit from the products and services on offer online. Yet poor websites are cutting off valuable customer satisfaction and spend.
