to upgrades: Your questions answered

Whereas Hotmail provided users with a chronological view of ever email they had received, groups together correspondents that have been sent by the same contact into an ongoing thread, making it difficult for users to pick out individual messages.

It's a similar system to the one employed by Gmail and the online version of Microsoft's corporate Outlook product, but if you're used to seeing your emails lined up in a linear fashion it may take a little while to get used to.

Keumars Afifi-Sabet

Keumars Afifi-Sabet is a writer and editor that specialises in public sector, cyber security, and cloud computing. He first joined ITPro as a staff writer in April 2018 and eventually became its Features Editor. Although a regular contributor to other tech sites in the past, these days you will find Keumars on LiveScience, where he runs its Technology section.