I’m switching to Gmail. How do I close down my Outlook account?

The option to forward on an email no longer has its own standalone tab, like it did in Hotmail, which has created confusion for lots of users since the Outlook.com switchover took place.

If you need to access this feature, open an email and click on the reply tab. This will result in a drop down menu appearing that features a "Forward" option.

Caroline Donnelly is the news and analysis editor of IT Pro and its sister site Cloud Pro, and covers general news, as well as the storage, security, public sector, cloud and Microsoft beats. Caroline has been a member of the IT Pro/Cloud Pro team since March 2012, and has previously worked as a reporter at several B2B publications, including UK channel magazine CRN, and as features writer for local weekly newspaper, The Slough and Windsor Observer. She studied Medical Biochemistry at the University of Leicester and completed a Postgraduate Diploma in Magazine Journalism at PMA Training in 2006.