instant messaging (IM)
Slack now counts four million daily users
Messaging app hails "expanding role" in business ecosystem
IM set to overtake email, study finds
Juniper research suggest that IM services like WhatsApp will continue their explosive growth
Facebook launches standalone Messenger website
Does this mean IM functionality will be turned off completely in the main Facebook website?
UK SMS text message use fell for first time in 2013
Deloitte study cites increasing popularity of instant messaging services as cause of downturn in SMS use.
Smartphone users move to VoIP
Text and voice calls giving way to IMs and IP telephony, find analysts.
Blue Coat ProxyOne Appliance review
Blue Coat's new ProxyOne Appliance provides enterprise-level web security for SMBs with limited IT expertise. Blue Coat claims installation is a simpl…
Citrix GoToMeeting review
GoToMeeting is an online meeting service from industry giant Citrix, but this isn't necessarily a guarantee of quality as Julian Prokaza finds out in …
Cisco adds Jabber instant messaging
Cisco's newly announced Jabber support should make instant messaging easier for its customers.
Make flexible working work
Flexible working is good for employers, staff and customers alike. Today, effective technology is available to give staff access to the same experienc…
Facebook Messages: Need to know
Facebook Messages could be a game changer, but what is it and will it really kill off traditional clients like Gmail et al?
Tricksters getting testy with IQ scams
Trend Micro has reported on the proliferation of spam using IQ tests as a lure.
Versatile worm infects IM clients
A new type of malware speaks many tongues, as it crawls around instant messaging services.
Hitting a home run with IM
Case Study: Major League Baseball turns to web-based instant messaging to increase dwell time on its web site and boost fan loyalty.
UK businesses ban IM over security fears
Concerns over data and user security blamed for the growing ban on the use of instant messaging in the workplace.
Student to sit on board of directors
A Generation Y teenager will get to help lead an IT services company with a £250 million revenue to share their knowledge of new technologies.
3 offers Skype to businesses
Skype-to-Skype calling and messaging from mobile phones to be available on a new business price plan, following the success of 3's consumer service.
Yahoo outsources VoIP services
A new strategic partnership aims to deliver cheap voice calling capabilities for 97 million Yahoo instant messenger users.