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Whatsapp

Discover expert analysis on Whatsapp with news, features and insights from the team at IT Pro.

Government decision-makers are confused about messaging security

News Despite official warnings, they're still routinely using WhatsApp for confidential communications

By Emma Woollacott Published 22 April 26

News
WhatsApp Business prices are set to change – here's what you need to know

News This is the first rate change for WhatsApp Business users since it adopted category-based pricing over a year ago

By George Fitzmaurice Published 12 July 24

News

WhatsApp to combat internet blackouts with proxy server support

News The newest version of the communication platform offers a new way to bypass state-imposed internet limitations, but concerns remain over IP visibility

By Rory Bathgate Published 6 January 23

News
WhatsApp Communities to unify workplace group chats, expand functionality

News Group chats will also expand to 1,024 participants, as WhatsApp aims to cater to larger teams

By Rory Bathgate Published 3 November 22

News
Move to business messaging and let richer connections begin

Whitepaper Creating better customer relationships with high-value conversations

By ITPro Published 21 September 22

Whitepaper

Talking to a business should feel like messaging a friend

Whitepaper Managing customer conversations at scale with the WhatsApp Business Platform

By ITPro Published 21 September 22

Whitepaper
Goodbye broadcasts, hello conversations

Whitepaper Drive conversations across the funnel with the WhatsApp Business Platform

By ITPro Published 21 September 22

Whitepaper
Remove barriers and reconnect with your customers

Whitepaper The $260 billion dollar friction problem businesses don't know they have

By ITPro Published 21 September 22

Whitepaper

Meta launches free WhatsApp Cloud API

News Free cloud-based API services will help businesses respond to customers quicker, Meta says

By Daniel Todd Published 20 May 22

News
WhatsApp secures permission to challenge €225 million GDPR fine

News The company has been granted the power to challenge Ireland’s fine over the way it shares user data

By Zach Marzouk Published 10 November 21

News
'Changing name to Meat': Industry reacts to Facebook's Meta rebrand

News The rebrand attempts to provide a clearer distinction between Facebook and its umbrella company

By Connor Jones Published 29 October 21

News

WhatsApp launches multi-device beta with support for end to end encryption

News An infrastructure change means up to four devices can be attached to a single account without compromising security or privacy, company claims

By Bobby Hellard Published 15 July 21

News

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