Five best practices for a people-first approach
Greater productivity and better business outcomes


Adopting digital worker technology can mean more productivity and higher job satisfaction for your key talent. Explore these five best practices for digital work adoption and see how IBM found real-world success with its first HR digital worker.
Download now
Provided by IBM
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
ITPro is a global business technology website providing the latest news, analysis, and business insight for IT decision-makers. Whether it's cyber security, cloud computing, IT infrastructure, or business strategy, we aim to equip leaders with the data they need to make informed IT investments.
For regular updates delivered to your inbox and social feeds, be sure to sign up to our daily newsletter and follow on us LinkedIn and Twitter.
-
Google Cloud announces new data residency flexibility for UK firms, accelerator for regional startups
News UK-specific controls and support for up and coming AI firms is central to Google Cloud’s UK strategy
-
Workers are covering up cyber attacks for fear of reprisal – here’s why that’s a huge problem
News More than one-third of office workers say they wouldn’t tell their cybersecurity team if they thought they had been the victim of a cyber attack.
-
AI adoption is finally driving ROI for B2B teams in the UK and EU
News Early AI adopters across the UK and EU are transforming their response processes, with many finding first-year ROI success
-
‘The latest example of FOMO investing’: Why the Builder.ai collapse should be a turning point in the age of AI hype
News Builder.ai was among one of the most promising startups capitalizing on the generative AI boom – until it all came crashing down
-
Is ChatGPT making us dumber? A new MIT study claims using AI tools causes cognitive issues, and it’s not the first – Microsoft has already warned about ‘diminished independent problem-solving’
News A recent study from MIT suggests that using AI tools impacts brain activity, with frequent users underperforming compared to their counterparts.
-
‘Agent washing’ is here: Most agentic AI tools are just ‘repackaged’ RPA solutions and chatbots – and Gartner says 40% of projects will be ditched within two years
News Agentic AI might be the latest industry trend, but new research suggests the majority of tools are simply repackaged AI assistants and chatbots.
-
‘Digital first, but not digital only’: Customer service workers were first on the AI chopping block – but half of enterprises are now backtracking amid a torrent of consumer complaints and poor returns on AI
News While businesses have been keen on replacing customer service workers with AI, adoption difficulties mean many are now backtracking on plans.
-
Andy Jassy memo warns staff that Amazon will "need fewer people" as it rolls out more generative AI
News Amazon's CEO tells workers to be "curious" about AI and educate themselves to protect their livelihoods
-
CEOs and CISOs at odds over the benefits of generative AI
News While CEOs are hugely enthusiastic, CISOs worry about governance and legacy technology
-
‘I don’t think this is on people’s radar’: AI could wipe out half of entry-level jobs in the next five years – and Anthropic CEO Dario Amodei thinks we're all burying our heads in the sand
News With AI set to hit entry-level jobs especially, some industry execs say clear warning signs are being ignored