Put AI to work for customer service in government
Create a better online experience for citizens
The desire to create a better online experience for citizens is one of the biggest drivers of digital transformation in government.
In this guide, find out why responsible AI is essential to transforming citizen services—and how to meet service aspirations that may have seemed unthinkable before by combining the capabilities of traditional and generative AI.
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Provided by IBM
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Why software supply chain security is the next accountability challenge for channel partnersIndustry Insights Partners need to be able to confidently answer key client questions relating to supply chain security going forward...
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Snowflake wants to help you cut AI costs by choosing the right model for the right taskNews New dynamic model routing capabilities aim to help customers box clever when it comes to their AI model choice
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“Enterprises are becoming much more rigorous about the economics of AI”: Snowflake wants to help you cut AI costs by choosing the right model for the right task
News New dynamic model routing capabilities aim to help customers box clever when it comes to their AI model choice
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OpenAI forges closer ties with IBM in enterprise pushNews The duo will combine OpenAI models and products with IBM Consulting expertise
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Microsoft has joined the growing list of companies cracking down on ‘tokenmaxxing’News The company is updating internal guidance to reduce rising costs
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‘AI cost management has the same problems that cloud had’: Enterprises are still facing huge AI bills thanks to ‘tokenmaxxing’ – that means FinOps practices are more important than everNews With firms facing surging AI bills, FinOps techniques are more important than ever
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‘We are now seeing MAI models outperform general-purpose frontier models’: Microsoft CEO Satya Nadella touts in-house models to cut spiralling AI costs – and reduce growing reliance on frontier labsNews The Microsoft chief says pricey frontier models don't have to be used for every task, and its own in-house MAI models could be the key to reducing costs.
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3 ways to get your data AI-readySponsored Data placement, preparation, and orchestration make or break an AI project – and the Dell AI Data Platform reduces the strain on enterprise IT teams across both storage and the data foundation
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‘A company should be able to use a model without giving up the knowledge that makes it unique’: Microsoft CEO Satya Nadella says enterprises shouldn’t be sharing so much data with AI providersNews The Microsoft chief warned that corporate data could be at risk thanks to AI models
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‘What we’re seeing right now is just rapid escalation in AI token spend’: Accenture tells staff to stop using AI for unnecessary tasks amid surging costsNews Accenture has told some staff to roll back the use of AI for basic tasks while the consultancy grapples with surging AI token costs.
