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Omdia Universe: AIOps 2023–24
Whitepaper Change the way we define jobs and the skills required to support business and employee needs
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Magic Quadrant for enterprise conversational AI platforms
Whitepaper An evaluation of the conversational AI platform (chatbot) market
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The state of Salesforce 2023-24
whitepaper Who is creating more value from the Salesforce platform - and how?
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Mastering hybrid cloud
Whitepaper Hybrid cloud drives your business' most transformational software and data-driven roadmaps for improved service delivery
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The power of AI & automation: Proactive IT
Whitepaper Automation strategies to dynamically and continuously assure cost-effective application performance
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FinOps: A new approach to cloud financial management
Whitepaper Best practices and culture to increase an organization’s ability to understand cloud financial management
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The CEO's guide to generative AI: How will you pay for it?
Whitepaper Open the aperture to see the full picture of IT spend
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The CEO's guide to generative AI: Be a creator, not a consumer
Whitepaper Innovate your business model with modern IT architecture, and the principles of trustworthy AI
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IDC MarketScape: Worldwide supply chain SAP ecosystem services 2023 vendor assessment
Whitepaper In-depth assessment of IT consulting providers supporting supply chain management processes
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Embracing generative AI for elevated customer service
Webinar Find out how generative AI can take your customer service to the next level
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Put AI to work for HR and talent transformation
Whitepaper Discover how AI can redesign your HR function
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AI’s quantified impact on the finance function
Whitepaper Improving process quality, cost, and efficiency
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