Artificial Intelligence
Latest about Artificial Intelligence

Generative AI’s ‘fear factor’ is dissipating as firms and employees alike acknowledge benefits
By Ross Kelly published
News While lingering concerns over data privacy and ‘hallucinations’ persist, workers are warming to generative AI, Slack and Salesforce execs say

Dreamforce 2023: All the day-three announcements
By Ross Kelly last updated
Live Blog Stay up-to-date with all the day-three announcements at Dreamforce 2023

AI needs 'kill switch' and open source influence to remain safe, expert says
By Rory Bathgate published
Interview Private-sector collaboration could be key to establishing the future of AI safety

Dreamforce 2023: Benioff says generative AI needs a ‘trust revolution’
By Ross Kelly published
News Salesforce wants to do things “very, very differently” with responsible AI innovation, Marc Benioff told Dreamforce 2023 attendees

OpenAI's Sam Altman: Hallucinations are part of the “magic” of generative AI
By Ross Kelly published
News The OpenAI chief said there is value to be gleaned from hallucinations

Salesforce launches Einstein Copilot in sweeping update to AI assistant
By Ross Kelly published
News Salesforce’s Einstein AI assistant is set for a major overhaul

What is decision automation and what are the benefits?
By David Howell published
In-depth Businesses can streamline core operations so long as they mitigate the risks and trust deficit of decision automation

What you need to know about Slack’s new AI collaboration features
By Ross Kelly published
News New automation features and AI-powered tools positions Slack as a powerful collaboration platform
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