Artificial Intelligence
Discover expert analysis on artificial intelligence with news, features and insights from the team at IT Pro.
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‘I don't think anyone's farther in the enterprise’: Marc Benioff is bullish on Salesforce’s agentic AI lead
News Salesforce is leaning on bringing smart agents to customer data to make its platform the easiest option for enterprises
By Rory Bathgate Published
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What is AI alignment?
Explainer Businesses and developers alike must work to ensure AI models follow cultural, sectoral, and individual values
By Keri Allan Published
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This new Microsoft tool lets enterprises track internal AI adoption rates
News Microsoft's new Benchmarks feature lets managers track and monitor internal Copilot adoption and usage rates – and even how rival companies are using the tool.
By Nicole Kobie Published
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Salesforce just launched a new catch-all platform to build enterprise AI agents
News Businesses will be able to build agents within Slack and manage them with natural language
By Rory Bathgate Published
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The tech industry is becoming swamped with agentic AI solutions – analysts say that's a serious cause for concern
News “Undifferentiated” AI companies will be the big losers in the wake of a looming market correction
By Ross Kelly Published
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Microsoft says 71% of workers have used unapproved AI tools at work – and it’s a trend that enterprises need to crack down on
News Shadow AI is by no means a new trend, but it’s creating significant risks for enterprises
By Emma Woollacott Published
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Why Dreamforce 2025 will be all about agents, agents, agents
Analysis Agents won’t be the only thing on the agenda – but they will be the most hyped aspect of Salesforce’s annual event
By Rory Bathgate Published
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Will the future of AI be made in Europe? The EU thinks so
news European Commission unveils two plans backed by €1 billion to help homegrown AI
By Nicole Kobie Published
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Is an 'AI' bubble about to pop?
news The Bank of England warns of the risk of a market correction if enthusiasm for the technology wanes
By Emma Woollacott Published
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Otter.ai wants to bring agents to all third party systems – with transcription just the start
News The AI transcription company is targeting intelligent scheduling and interoperability with project management systems, based on securely-stored transcription data
By Rory Bathgate Published
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OpenAI signs another chip deal, this time with AMD
news AMD deal is worth billions, and follows a similar partnership with Nvidia last month
By Nicole Kobie Published
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Deloitte signs up Anthropic in AI enterprise deal
news AI assistant Claude to be rolled out to nearly half a million Deloitte staff
By Emma Woollacott Published
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