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WhatsApp

WhatsApp to combat internet blackouts with proxy server support
A person holding a smartphone with the WhatsApp logo displayed on screen
encryption

WhatsApp to combat internet blackouts with proxy server support

The newest version of the communication platform offers a new way to bypass state-imposed internet limitations, but concerns remain over IP visibility
6 Jan 2023
WhatsApp Communities to unify workplace group chats, expand functionality
WhatsApp's app in the top corner of a smartphone
collaboration

WhatsApp Communities to unify workplace group chats, expand functionality

Group chats will also expand to 1,024 participants, as WhatsApp aims to cater to larger teams
3 Nov 2022
Move to business messaging and let richer connections begin
Whitepaper cover with image of laughing female using a smartphonewhitepaper
Whitepaper

Move to business messaging and let richer connections begin

Creating better customer relationships with high-value conversations
12 Sep 2022
Talking to a business should feel like messaging a friend
Whitepaper cover with title on green banner and image of man working on a laptop on the rightwhitepaper
Whitepaper

Talking to a business should feel like messaging a friend

Managing customer conversations at scale with the WhatsApp Business Platform
12 Sep 2022
Goodbye broadcasts, hello conversations
Whitepaper cover with title and text and right hand side image of female in a striped top using a smartphonewhitepaper
Whitepaper

Goodbye broadcasts, hello conversations

Drive conversations across the funnel with the WhatsApp Business Platform
12 Sep 2022
Remove barriers and reconnect with your customers
Whitepaper cover with title and text and top image of female using a smartphonewhitepaper
Whitepaper

Remove barriers and reconnect with your customers

The $260 billion dollar friction problem businesses don't know they have
12 Sep 2022
Meta launches free WhatsApp Cloud API
A person holding a smartphone with the WhatsApp logo displayed on screen
cloud management

Meta launches free WhatsApp Cloud API

Free cloud-based API services will help businesses respond to customers quicker, Meta says
20 May 2022
WhatsApp secures permission to challenge €225 million GDPR fine
A person holding a smartphone with the WhatsApp logo displayed on screen
General Data Protection Regulation (GDPR)

WhatsApp secures permission to challenge €225 million GDPR fine

The company has been granted the power to challenge Ireland’s fine over the way it shares user data
10 Nov 2021
'Changing name to Meat': Industry reacts to Facebook's Meta rebrand
A sign in Silicon Valley showing Facebook's new brand name Meta
Business strategy

'Changing name to Meat': Industry reacts to Facebook's Meta rebrand

The rebrand attempts to provide a clearer distinction between Facebook and its umbrella company
29 Oct 2021
WhatsApp launches multi-device beta with support for end to end encryption
Devices supported by WhatsApp's new multi-device beta
communications

WhatsApp launches multi-device beta with support for end to end encryption

An infrastructure change means up to four devices can be attached to a single account without compromising security or privacy, company claims
15 Jul 2021
IT Pro News in Review: VMware vulnerabilities, WhatsApp sues Indian government & UK PNC under fire
Presenter Ant Joblin on a yellow background talking to the cameravideo
cyber security

IT Pro News in Review: VMware vulnerabilities, WhatsApp sues Indian government & UK PNC under fire

Catch up on the top news headlines in just two minutes
28 May 2021
Hackers are using fake messages to break into WhatsApp accounts
WhatsApp chat on a smartphone screen
instant messaging (IM)

Hackers are using fake messages to break into WhatsApp accounts

Hackers are posing as friends to gain users' trust
8 Apr 2021
Should IT departments call time on WhatsApp?
Privacy settings on WhatsApp which uses end-to-end encryption
communications

Should IT departments call time on WhatsApp?

For many, it's their go-to messaging app for business and social contacts, but recent privacy changes could put an end to that
15 Jan 2021
Is it time for IT departments to call time on WhatsApp?
Privacy settings on WhatsApp which uses end-to-end encryption
communications

Is it time for IT departments to call time on WhatsApp?

For many, it's their go-to messaging app for business and social contacts, but recent privacy changes could put an end to that
15 Jan 2021
WhatsApp partners with CEQUENS to ease enterprise communication
The WhatsApp Business app shown on an Android device on a desk surrounded by other items
business communications

WhatsApp partners with CEQUENS to ease enterprise communication

Partnership enables two-way business communication for small, medium and large corporations
3 Nov 2020
WhatsApp will roll out Disappearing Messages feature
communications

WhatsApp will roll out Disappearing Messages feature

Disappearing Messages will help keep your past messages secure by deleting them after a fixed period
3 Nov 2020
WhatsApp flaw leaves users open to 'shoulder surfing' attacks
WhatsApp chat on a smartphone screen
hacking

WhatsApp flaw leaves users open to 'shoulder surfing' attacks

Hackers can gain full access to individual’s WhatsApp accounts using just their phone number
21 Apr 2020
WhatsApp co-founder tells followers to delete Facebook
A finger reaching to delete Facebook app from smartphone
Data & insights

WhatsApp co-founder tells followers to delete Facebook

Brian Acton joins ‘deletefacebook’ calls
21 Mar 2018
WhatsApp lacks 'legal basis' to share data with Facebook
data protection

WhatsApp lacks 'legal basis' to share data with Facebook

Data privacy authority says WhatsApp has breached the Data Protection Act
19 Dec 2017
Gov accuses Whatsapp of creating security 'black hole'
data protection

Gov accuses Whatsapp of creating security 'black hole'

Gov ramps up pressure on app to hand over encrypted messages - report
22 Sep 2017
WhatsApp reveals enterprise app in its monetisation push
WhatsApp, Web app, Messaging
Business strategy

WhatsApp reveals enterprise app in its monetisation push

New features are being tested to help businesses chat directly with customers
6 Sep 2017
WhatsApp now back up after suffering massive global outage
Mobile

WhatsApp now back up after suffering massive global outage

Users reported being unable to load the app for several hours on Wednesday
4 May 2017
Facebook will block revenge porn
The Facebook logo displayed on a screen in white text on a blue background
Network & Internet

Facebook will block revenge porn

Both human and machine-based measures will be used to stop the spread of hateful images
6 Apr 2017