Sussex NHS IT service saves with e-learning

Sussex Health Information Service (HIS) is using e-learning training services to make significant savings and enhancing training provision for its 400 staff.

South East Coast Strategic Health Authority

The service is using e-learning courses delivered via an online portal from training provider ILX Group to support staff development and career progression within the NHS to provide technology that will, in turn, help support frontline carers in delivering the best possible patient care.

Wendy Dearing, head of Training, Change & Process Continuity and Education Training Development (EDT) for Sussex HIS, said: "Delivering best practice e-learning courses via the ILX portal has really enhanced our training provision."

She said the centralised portal has given the service central visibility of the training access, progress and performance of 25,000 Sussex NHS users, based over 17 sites.

"Access to courses is improved and an internal survey has shown that our pass rate is still as high as it was with the classroom-based approach," she added. "The significant cost savings and the ability to provide more training to greater numbers of staff is a huge bonus, especially for an organisation such as ours."

The HIS has also been able to develop tailored project management training and development using the ILX portal framework, where users must progress through the Association for Project Management Introductory Certificate (APMIC) and the PRINCE2 Foundation to Managing Successful Programmes (MSP).

And the e-learning courses enable the service to ensure staff are trained in competencies that are a requirement of the NHS' mandatory Knowledge and Skills Framework for enforcing personal development and career progression standards.

Miya Knights

A 25-year veteran enterprise technology expert, Miya Knights applies her deep understanding of technology gained through her journalism career to both her role as a consultant and as director at Retail Technology Magazine, which she helped shape over the past 17 years. Miya was educated at Oxford University, earning a master’s degree in English.

Her role as a journalist has seen her write for many of the leading technology publishers in the UK such as ITPro, TechWeekEurope, CIO UK, Computer Weekly, and also a number of national newspapers including The Times, Independent, and Financial Times.