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HSBC agrees multi-year cloud partnership with AWS

The global bank plans to use AWS serverless and analytics services to create a more personalised banking experience

HSBC Holdings has selected Amazon Web Services (AWS) as its long-term cloud provider for its planned digital transformation

The multi-year agreement will make AWS technology available across the company's business, starting with customer-facing applications and modernisation of its Global Wealth & Personal Banking arm.

HSBC Holdings, the parent company of HSBC, is headquartered in London and serves customers around the world out of offices in 64 countries across Europe, Asia, North America, Latin America, and the Middle East and North Africa. 

With the migration, HSBC will have access to AWS's extensive portfolio of cloud services, including compute, containers, storage, database, analytics, machine learning, and security to develop new digital products and support security and compliance standards for millions of its personal banking customers around the worldwide. 

The bank, which also has a partnership with Google Cloud, plans to use AWS serverless and analytics services, including Amazon Kinesis, to create a more personalised and customer-centric banking experience, it said. 

"Our work with AWS is an example of how HSBC continues to invest in secure and advanced technologies to make our digital banking experience even better for customers," said Dinesh Keswani, CTO and CIO for digital at HSBC. 

"Our ambition is to make it easy, safe, and reliable for customers to bank with us, whenever and wherever they are. HSBC's collaboration with AWS helps us to deliver innovative banking solutions to customers at a faster rate, starting with our Wealth & Personal Banking business."

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According to AWS, HSBC is continuing to expand its use of its cloud services to deliver innovative financial services that help customers grow their wealth in "new and more personalised ways".

"We look forward to our continued collaboration with HSBC as they leverage AWS's proven capabilities, reliability, and security to drive efficiency across their business and become a more agile organisation in the cloud,"  said Frank Fallon, VP of financial services at AWS. 

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