News

Infosys debuts cloud-powered platform for live enterprise application management

This end-to-end, open platform helps organizations better manage their IT operations

Today, Infosys launched its new cloud-powered and cognitive-first Live Enterprise Application Management platform to help organizations make their application management more agile and intelligent.

“Enterprises operate in an increasingly complex world disrupted by new digital technologies that throw up opportunities and threats from unexpected places. The challenge is to be able to sense, respond quickly, frequently and almost instinctively, after analyzing them like living creatures do.  This is the vision driving the Live Enterprise – the organization that is always ready for what's next,” said Infosys.

The new end-to-end, open managed services platform for application management will add immense value to enterprises by:

  • Setting up a business command center to act as the digital brain, unifying and analyzing input from disparate IT tools and processes to drive zero-touch, zero-latency IT support and maintenance services
  • Probing for insights and root causes of process friction, poor experience and disruptions, to build sentient and seamless experience journeys
  • Applying conversational AI and cognitive automation to enable self-service and improve the efficiency and reliability of agile operations
  • Taking a business process KPI-led view of operations aligned with business objectives

Armed with Infosys Cobalt’s cloud capabilities, the Live Enterprise Application Management platform allows organizations to run their IT portfolios as smart engines that will drive intuitive decisions, build responsive value chains and deliver perceptive experiences. The platform also allows application management services (AMS) teams to make swift decisions, optimize operations and prevent disruptions. 

"We selected Infosys, based on the promise of efficiencies that the Live Enterprise Application Management Platform brings for the digital transformation of Tyson Foods' enterprise value chain. The speed and scale of new technology presents a huge opportunity for us and we are keen to drive a more rapid embrace of technology to sharpen our competitive edge," said Doug Kulka, vice president, IT Delivery as a Service, Tyson Foods.

Infosys’ new platform also allows enterprises to enjoy the Infosys partner ecosystem’s benefits, including off-the-shelf ITSM and ITOM products and enterprise-grade open-source software.

"Our clients are looking to create the enterprise IT and application landscape they need to respond to disruptive opportunities and threats coming their way in an increasingly complex digital world. Infosys Live Enterprise Application Management Platform is helping them reimagine their application management strategy and realize their vision of a sentient, responsive enterprise," said Shaji Mathew, executive vice president, Infosys.

Featured Resources

Managing security risk and compliance in a challenging landscape

How key technology partners grow with your organisation

Download now

Evaluate your order-to-cash process

15 recommended metrics to benchmark your O2C operations

Download now

AI 360: Hold, fold, or double down?

How AI can benefit your business

Download now

Getting started with Azure Red Hat OpenShift

A developer’s guide to improving application building and deployment capabilities

Download now

Recommended

Microsoft unveils its new retail-focused cloud service
Cloud

Microsoft unveils its new retail-focused cloud service

14 Jan 2021
AI 360: Hold, fold, or double down?
Whitepaper

AI 360: Hold, fold, or double down?

14 Jan 2021
AI 360: Hold, fold, or double down?
Whitepaper

AI 360: Hold, fold, or double down?

14 Jan 2021
Private cloud investment boosting hybrid cloud push
hybrid cloud

Private cloud investment boosting hybrid cloud push

14 Jan 2021

Most Popular

Citrix buys Slack competitor Wrike in record $2.25bn deal
collaboration

Citrix buys Slack competitor Wrike in record $2.25bn deal

19 Jan 2021
How to recover deleted emails in Gmail
email delivery

How to recover deleted emails in Gmail

6 Jan 2021
SolarWinds hackers hit Malwarebytes through Microsoft exploit
hacking

SolarWinds hackers hit Malwarebytes through Microsoft exploit

20 Jan 2021