ANSecurity's tech helps emergency care platform tick

Doctor with an image of a cloud in front of him

ANSecurity has rolled out its BYOD platform to Northern Doctors Urgent Care (NDUC), aiding teleworking doctors to provide patients with the care they need more effectively.

The NDUC, part of the Vocare Group delivers out of hours care to 1.5 million people in Northumberland, Teesside, North and South Tyneside and Newcastle, also managing the area's 111 NHS service. It required a system that allowed its 3300 staff, 9 call centres and over 40 additional sites to communicate better, while supporting its small IT department.

"The number of remote users we have had to support has grown from under 10 to over 200 over the last 9 years and this pattern looks likely to accelerate in the next few years,” David Harrop, Network Manager at Vocare, said.

“We are a highly technical, multi-skilled team but what we wanted was some expert advice around specifying the right equipment, configuration advice and an external validation of our security policies. ANSecurity provided just what we needed in terms of skills and were able to help us with implementation to ensure the solution was secure and meeting best practice.”

ANSecurity was drafted in to implement Juniper SRX Series Firewalls with Pulse Secure Connect Secure appliances, working alongside its endpoint integrity assessment technology to ensure devices operating on the network are correctly provisioned.

Additionally, Connect Secure ensures devices are protected against the latest malware threats using SSL VPN access and two-factor authentication and Pulse Secure Access portal to ensure user policies are adhered to.

NDUC also implemented Shoretel's VoIP solution to allow call centres to communicate with doctors using an internet connection.

“The end result is that we have a system in place now that makes it easier for us to connect our clinical staff with patients to deliver the highest quality care,” says Harrop, “The system is secure, easy to use and able to scale and it’s fair to say that ANSecurity played a vital role in helping us achieving this successful result.”

Clare Hopping
Freelance writer

Clare is the founder of Blue Cactus Digital, a digital marketing company that helps ethical and sustainability-focused businesses grow their customer base.

Prior to becoming a marketer, Clare was a journalist, working at a range of mobile device-focused outlets including Know Your Mobile before moving into freelance life.

As a freelance writer, she drew on her expertise in mobility to write features and guides for ITPro, as well as regularly writing news stories on a wide range of topics.