The Total Economic Impact™ of IBM iX digital commerce services
Delivering strategic growth with experience-led commerce solutions


Companies are under increasing pressure to establish seamless omni channel commerce experiences to fuel growth and deliver a better customer experience.
IBM commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by partnering with IBM iX - the experience partner within IBM Consulting - to modernize and transform their end-to-end commerce experiences.
Download now to discover more.
Provided by IBM
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
ITPro is a global business technology website providing the latest news, analysis, and business insight for IT decision-makers. Whether it's cyber security, cloud computing, IT infrastructure, or business strategy, we aim to equip leaders with the data they need to make informed IT investments.
For regular updates delivered to your inbox and social feeds, be sure to sign up to our daily newsletter and follow on us LinkedIn and Twitter.
-
Why keeping track of AI assistants can be a tricky business
Column Making the most of AI assistants means understanding what they can do – and what the workforce wants from them
By Stephen Pritchard
-
Nvidia braces for a $5.5 billion hit as tariffs reach the semiconductor industry
News The chipmaker says its H20 chips need a special license as its share price plummets
By Bobby Hellard
-
Optimise CX and accelerate business growth through your voice network
whitepaper Protecting the human experience in a digital world
By ITPro
-
IBM completes HashiCorp acquisition after regulatory approval
News IBM has completed its $6.4 billion acquisition of cloud automation and security firm HashiCorp,
By Emma Woollacott
-
Enterprises are doubling down on IT optimization strategies – and it’s delivering huge financial returns
News Organizations that have cracked IT cost optimization and innovation reap the rewards both financially and in terms of time to market.
By Emma Woollacott
-
IBM eyes Oracle expertise gains with latest acquisition
News The deal aims to help IBM address the complexities of public sector cloud transformation
By Emma Woollacott
-
UK regulator to investigate IBM takeover of HashiCorp
News The CMA is concerned that the merger could affect competition in the cloud services market
By Emma Woollacott
-
Channel Focus: All you need to know about IBM's partner program
How Big Blue seeks to go deep, tackling enterprise complexity: A brief guide to the role of partners in IBM's plan to accelerate software and consulting sales.
By Fleur Doidge
-
IDC InfoBrief: Sustainability doesn’t need to be all stick and no carrot
whitepaper CIOs are facing two conflicting strategic imperatives
By ITPro
-
The customer knows best: How to ensure you’re delivering an effective digital payments experience
Sponsored Tap into shifting customer trends with account information services that will give your business a competitive edge
By ITPro