What is a managed IT service?
IT infrastructure digital illustration
Business operations

What is a managed IT service?

With two-thirds of businesses using them, learn about what managed IT services are and how they’re being used
23 Nov 2020
MPs blast ‘unacceptable’ rise in online banking failures
IT failure
IT infrastructure

MPs blast ‘unacceptable’ rise in online banking failures

Select committee also brandishes third-party cloud providers as a "source of systemic risk"
28 Oct 2019
Japanese regulator probes Apple for ‘coercing’ parts makers
Apple logo on a building
Business operations

Japanese regulator probes Apple for ‘coercing’ parts makers

Firms allege the iPhone maker demands free technology and knowledge in exchange for doing business
7 Aug 2019
Brexit to blame for fintech talent shortage, report finds
Business strategy

Brexit to blame for fintech talent shortage, report finds

The number of tech graduates from France and Germany in the UK has 'decreased significantly' since the initial Brexit vote
19 Mar 2019
MoD and Army rue errors in Capita recruitment contract
army recruitment slogan
Business strategy

MoD and Army rue errors in Capita recruitment contract

Lieutenant General tells MPs that the army “made some bad mistakes” with outsourced recruitment contract
16 Jan 2019
Five signs that it might be time to outsource
outsourcing

Five signs that it might be time to outsource

Outsourcing isn't the right solution to every problem, but it can be an easy route to success
16 Nov 2018
British Airways IT outage leaves travellers stranded
Business operations

British Airways IT outage leaves travellers stranded

Passengers suffer delays at Heathrow due to supplier's system failure
19 Jul 2018
Why the UK is about to introduce drone laws
Policy & legislation

Why the UK is about to introduce drone laws

Government wants to balance regulation with the sector's growth
30 May 2018
NHS England deal with Capita 'put patients at risk'
outsourcing

NHS England deal with Capita 'put patients at risk'

Botched deal to deliver back-office services and transform 20-year-old IT system slammed by National Audit Office
18 May 2018
Five ways managed print services can benefit your business
managed print services

Five ways managed print services can benefit your business

Learn about the environmental, financial and security advantages of outsourcing your printer management
25 Apr 2018
Infosys and MongoDB want to modernise your legacy systems
Databases
databases

Infosys and MongoDB want to modernise your legacy systems

The firms partner up to add scale and improve performance of legacy databases
16 Dec 2016
Capita outsources jobs to robots
Business strategy

Capita outsources jobs to robots

IT outsourcing firm will hand more than 2,000 jobs to robots as it fights "headwinds"
9 Dec 2016
Three outsources customer services to Capita
Network & Internet

Three outsources customer services to Capita

The £70m deal allows Three to use Capita’s analytics to improve service
21 Sep 2016
6 surprising facts about HP’s Helpdesk for SMBs
Sponsored

6 surprising facts about HP’s Helpdesk for SMBs

HP's Helpdesk isn't just about providing security and support desk advice when you need it, nor is it restricted to HP kit
4 Jul 2016
Why time-limited IT managers will love HP Touchpoint Manager
Sponsored

Why time-limited IT managers will love HP Touchpoint Manager

Lots of devices to control, not enough time? Here's how HP Touchpoint Manager can help
1 Jul 2016
HPE spins off enterprise services for "laser focus"
Meg Whitman
Business strategy

HPE spins off enterprise services for "laser focus"

CEO Meg Whitman reveals plans to merge enterprise services unit with CSC
25 May 2016
Volvo outsources IT to HCL Technologies in five-year deal
outsourcing

Volvo outsources IT to HCL Technologies in five-year deal

Carmaker also transfers 2,500 IT staff to HCL to deliver external IT services
16 Feb 2016
Bromley Council pays BT £9m for desktop and data services
BT
public sector

Bromley Council pays BT £9m for desktop and data services

BT's five-year contract is part of a pan-London procurement framework it offers
10 Feb 2016
AGS Airports outsources IT support to focus on innovation
asset management

AGS Airports outsources IT support to focus on innovation

AGS signs five-year deal with Getronics after leaving Heathrow Holdings
5 Feb 2016
NIIT Technologies wins £23m IT services deal with Ofcom
business deal
Business strategy

NIIT Technologies wins £23m IT services deal with Ofcom

Outsourcer will provide regulator with service desk and datacentre services for four years
12 Jan 2016
Outsourcing: The advantages and disadvantages
Business strategy

Outsourcing: The advantages and disadvantages

Does IT outsourcing really deserve its bad rap? Will Garside weighs up the benefits
29 Oct 2015
Don't be scared of outsourcing your security needs
Security

Don't be scared of outsourcing your security needs

Outsourcing can be a good thing - provided we avoid the stereotypes - claims Davey Winder...
27 Aug 2015
Manchester Airports Group signs up Capgemini for ERP shift
outsourcing

Manchester Airports Group signs up Capgemini for ERP shift

The one-year deal aims to cut ERP costs by deploying SAP’s new platform
29 Jun 2015