outsourcing
What is a managed IT service?

What is a managed IT service?
With two-thirds of businesses using them, learn about what managed IT services are and how they’re being used
30 Sep 2022
Patreon confirms it 'parted ways' with its 'entire' cyber security team

Patreon confirms it 'parted ways' with its 'entire' cyber security team
The membership platform for online content creators said it will now outsource its security needs
9 Sep 2022
Botched IT upgrade inadvertently cuts pay for Next employees

Botched IT upgrade inadvertently cuts pay for Next employees
Salary issues have dogged the retailer since February after it outsourced payroll to Oracle
18 Jul 2022
HCL Technologies accused of underpaying H-1B workers by $95 million per year

HCL Technologies accused of underpaying H-1B workers by $95 million per year
Report claims the Indian IT outsourcing firm has committed wage theft and called on the federal government to curb abuses of the visa programme
13 Dec 2021
The IT Pro Podcast: How umbrella companies exploit IT contractors

The IT Pro Podcast: How umbrella companies exploit IT contractors
Is tighter regulation needed to stop workers from being cheated out of earnings?
3 Sep 2021
Podcast transcript: How umbrella companies exploit IT contractors

Podcast transcript: How umbrella companies exploit IT contractors
Read the full transcript for this episode of the IT Pro Podcast
3 Sep 2021
MPs blast ‘unacceptable’ rise in online banking failures

MPs blast ‘unacceptable’ rise in online banking failures
Select committee also brandishes third-party cloud providers as a "source of systemic risk"
28 Oct 2019
Japanese regulator probes Apple for ‘coercing’ parts makers 

Japanese regulator probes Apple for ‘coercing’ parts makers
Firms allege the iPhone maker demands free technology and knowledge in exchange for doing business
7 Aug 2019
Brexit to blame for fintech talent shortage, report finds 

Brexit to blame for fintech talent shortage, report finds
The number of tech graduates from France and Germany in the UK has 'decreased significantly' since the initial Brexit vote
19 Mar 2019
MoD and Army rue errors in Capita recruitment contract

MoD and Army rue errors in Capita recruitment contract
Lieutenant General tells MPs that the army “made some bad mistakes” with outsourced recruitment contract
16 Jan 2019
Five signs that it might be time to outsource

Five signs that it might be time to outsource
Outsourcing isn't the right solution to every problem, but it can be an easy route to success
16 Nov 2018
British Airways IT outage leaves travellers stranded

British Airways IT outage leaves travellers stranded
Passengers suffer delays at Heathrow due to supplier's system failure
19 Jul 2018
Why the UK is about to introduce drone laws
Why the UK is about to introduce drone laws
Government wants to balance regulation with the sector's growth
30 May 2018
NHS England deal with Capita 'put patients at risk'

NHS England deal with Capita 'put patients at risk'
Botched deal to deliver back-office services and transform 20-year-old IT system slammed by National Audit Office
18 May 2018
Five ways managed print services can benefit your business

Five ways managed print services can benefit your business
Learn about the environmental, financial and security advantages of outsourcing your printer management
25 Apr 2018
Infosys and MongoDB want to modernise your legacy systems

Infosys and MongoDB want to modernise your legacy systems
The firms partner up to add scale and improve performance of legacy databases
16 Dec 2016
Capita outsources jobs to robots

Capita outsources jobs to robots
IT outsourcing firm will hand more than 2,000 jobs to robots as it fights "headwinds"
9 Dec 2016
Three outsources customer services to Capita

Three outsources customer services to Capita
The £70m deal allows Three to use Capita’s analytics to improve service
21 Sep 2016
6 surprising facts about HP’s Helpdesk for SMBs

6 surprising facts about HP’s Helpdesk for SMBs
HP's Helpdesk isn't just about providing security and support desk advice when you need it, nor is it restricted to HP kit
4 Jul 2016
Why time-limited IT managers will love HP Touchpoint Manager

Why time-limited IT managers will love HP Touchpoint Manager
Lots of devices to control, not enough time? Here's how HP Touchpoint Manager can help
1 Jul 2016
HPE spins off enterprise services for "laser focus"

HPE spins off enterprise services for "laser focus"
CEO Meg Whitman reveals plans to merge enterprise services unit with CSC
25 May 2016
Volvo outsources IT to HCL Technologies in five-year deal

Volvo outsources IT to HCL Technologies in five-year deal
Carmaker also transfers 2,500 IT staff to HCL to deliver external IT services
16 Feb 2016
Bromley Council pays BT £9m for desktop and data services

Bromley Council pays BT £9m for desktop and data services
BT's five-year contract is part of a pan-London procurement framework it offers
10 Feb 2016