Decoding Customer IAM (CIAM) vs. IAM
What’s the difference between CIAM and IAM?
Identity management means, as an employee, being asked to prove your identity to gain access to company data. However, for customers looking to gain access to a company website, authorisation could be based on a loyalty membership status.
This scenario indicates a difference in Customer IAM (CIAM) and IAM with CIAM can requiring a greater amount of security, scalability and availability due to the vast amount of potential identities and the need for access via websites; whereas a specific no. of employees could utilise an IAM service.
Download this whitepaper to better understand the unique requirements of CIAM and why a broad cloud-based IAM solution could be sufficient to support IAM and CIAM cases.