Business Intelligence
Discover expert analysis on business intelligence with news, features and insights from the team at IT Pro.
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 What does a data engineer do?In-depth Learn more about one of 2018’s most in-demand job roles By Esther Kezia Thorpe Published In-depth
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 House of Fraser rolls out self-service BICase Studies End users are now using analytics to improve various business processes By Adam Shepherd Published Case Studies
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 What is Apache Kafka?In-depth Learn about the distributed stream processing engine powering thousands of well-known companies By Esther Kezia Thorpe Published In-depth
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 Three benefits of data streaming platformsIn-depth Streaming platforms are designed to solve the explosion of data businesses face By Esther Kezia Thorpe Published In-depth
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 How can a help desk build your business?In-depth A help desk presents opportunities to resolve problems effectively and build good client relationships By Esther Kezia Thorpe Published In-depth
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 Oracle plugs its AI enterprise bots into social appsNews Tech giant targets younger workforce with chatbot capabilities By Joe Curtis Published News
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 Tableau vs Microsoft Power BIVs We put two of the best BI packages on the market head to head By Adam Shepherd Published Vs
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 Data-based automation in 6 chartsIn-depth A small number of ITSMs have started to use data to power automated service delivery By Esther Kezia Thorpe Published In-depth
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 LinkedIn cannot block third-parties from data accessNews The ruling may have implications for social media users wishing to control how their data is collected By Dale Walker Published News
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 Addison Lee appoints CIO to "delight" customers and driversNews Ian Cohen says Addison Lee won't join the industry's 'race to the bottom' By Joe Curtis Published News
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 Travelling forward in time: Trainline's ambitious AI plansIn-depth CTO Mark Holt explains how machine learning underpins Trainline's future By Joe Curtis Published In-depth
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 Privacy concerns curtail consumers' appetite for AINews Study finds that AI's potential clashes with people's desire for privacy By Joe Curtis Published News