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Humanising customer experience through technologyWhitepaper How to win and maintain customer trust
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Leveraging knowledge management to scale businessWhitepaper Get the right knowledge to the right person at the right time
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Addressing the data literacy problem in the financial services sectorIn-depth Paul French, director of Business Intelligence at Nationwide, explains to IT Pro 20/20 how financial expertise does not always mean data expertise
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Seven steps to successful digital innovation and transformationWhitepaper What to invest in and what to avoid when pursuing digital transformation
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Affogata raises $5.5M for its AI-powered customer intelligence platformNews Organizations can also use the platform to track and analyze competitors’ strategies
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Apple doubles down in the US with $430 billion investmentNews The company pledges billions for jobs, research, infrastructure, and a new campus
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Law firm SaaS company Clio raises $110 million, reaches "unicorn" statusNews The Canadian startup had seen explosive growth amid the pandemic
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Akamai unveils its ambitious sustainability goals for 2030News The company also pledged a net-zero Akamai edge platform
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IBM, Red Hat and Cobuilder reconnect fragmented supply chainsNews New solution enables construction companies to build intelligent and sustainable workflows
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Infosys and LivePerson partner on conversational AINews The partnership offers new messaging experiences for brands’ customers and employees
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Amazon’s new Lookout for Metrics monitors your organization’s KPIsNews Lookout for Metrics uses machine learning to detect anomolies
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Tech Data and Synnex agree to $7.2 billion mergerNews Following the merger, Apollo Funds will receive 44 million shares of Synnex common stock
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