IBM
Discover expert analysis on IBM with news, features and insights from the team at IT Pro.
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VIA metropolitan transit
whitepaper Applying AI to answer customer questions and predict bus arrival times
By ITPro Published
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Five best practices for a people-first approach
whitepaper Greater productivity and better business outcomes
By ITPro Published
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AI for customer service smartpaper
whitepaper Improve customer experiences and boost brand loyalty and retention with gen AI chatbots
By ITPro Published
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Let’s rethink the recruiting process
whitepaper Insights on the topics that are most important for SAP customers
By ITPro Published
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Put AI to work for customer service in telecommunication
whitepaper Deliver the best experience possible
By ITPro Published
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Put AI to work for customer service in government
whitepaper Create a better online experience for citizens
By ITPro Published
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The business leader’s guide to digital worker technology for improving productivity
whitepaper Learn how to turn your workforce into a talent force with “The Business Leader’s Guide to Digital Worker Technology for Improving Productivity."
By ITPro Published
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IDC MarketScape: Worldwide AI governance platforms 2023 vendor assessment
whitepaper Streamline AI model development and deployment
By ITPro Published
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CEOs are pushing too hard on generative AI adoption — and workers aren't happy
News CEOs are prioritizing speed and competition over employee satisfaction in the generative AI boom
By George Fitzmaurice Published
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Magnetic tape storage has found a new lease of life thanks to generative AI
News Magnetic tape storage is back in vogue thanks to the rise of generative AI and ransomware, according to new research
By Steve Ranger Published
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AI-assisted mainframe application modernization
Webinar Solve application modernization challenges with generative AI
By ITPro Published
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IBM and SAP expand partnership to drive generative AI capabilities
News The new Value Generation initiative aims to deliver greater client productivity gains through generative AI solutions
By Daniel Todd Published
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