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Salesforce.com

Discover expert analysis on Salesforce with news, features and insights from the team at IT Pro.

The ultimate guide to Salesforce integration

whitepaper Quickly connect Salesforce to drive efficiencies and insights

By ITPro Published 4 October 23

whitepaper
Salesforce opts for Red Hat Enterprise Linux to standardize its global hybrid cloud

News Salesforce is migrating 200,000 systems from CentOS Linux 7 to Red Hat Enterprise Linux 9

By Daniel Todd Published 19 September 23

News

AI, hallucinations and Foo Fighters at Dreamforce 2023

Analysis Firms lax on generative AI ‘trust’ risk face a reckoning as Salesforce bids to separate itself from the pack

By Ross Kelly Published 18 September 23

Analysis
Generative AI’s ‘fear factor’ is dissipating as firms and employees alike acknowledge benefits

News While lingering concerns over data privacy and ‘hallucinations’ persist, workers are warming to generative AI, Slack and Salesforce execs say

By Ross Kelly Published 15 September 23

News
Dreamforce 2023: All the day-three announcements

Live Blog Stay up-to-date with all the day-three announcements at Dreamforce 2023

By Ross Kelly Last updated 14 September 23

Live Blog

Dreamforce 2023: Benioff says generative AI needs a ‘trust revolution’

News Salesforce wants to do things “very, very differently” with responsible AI innovation, Marc Benioff told Dreamforce 2023 attendees

By Ross Kelly Published 13 September 23

News
OpenAI's Sam Altman: Hallucinations are part of the “magic” of generative AI

News The OpenAI chief said there is value to be gleaned from hallucinations

By Ross Kelly Published 13 September 23

News
Salesforce and Google confirm Workspace integration in partnership extension

News The integration of Salesforce and Google Workspace aims to allow users to harness data from both platforms and drive productivity

By Ross Kelly Published 12 September 23

News

Salesforce launches Einstein Copilot in sweeping update to AI assistant

News Salesforce’s Einstein AI assistant is set for a major overhaul

By Ross Kelly Published 12 September 23

News
What you need to know about Slack’s new AI collaboration features

News New automation features and AI-powered tools positions Slack as a powerful collaboration platform

By Ross Kelly Published 6 September 23

News
Why you need to pay attention to Salesforce Dreamforce 2023

Analysis Salesforce plans on becoming the go-to AI-powered CRM, according to Marc Benioff, but how does it plan to deliver?

By Ross Kelly Published 6 September 23

Analysis

The state of Salesforce 2022-2023

Whitepaper Unlocking the next wave of business value

By ITPro Published 11 July 23

Whitepaper

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