Artificial Intelligence

Is the IT service desk dying out?

ITPro Podcast Employees could soon use chatbots to resolve common IT issues rather than wait for tickets to be resolved

By Rory Bathgate Published 4 April 25

79% of tech workers pretend to know more about AI than they do

News Tech industry workers are exaggerating their AI knowledge and skills capabilities, and executives are among the worst offenders, new research shows.

By Nicole Kobie Published 4 April 25

Security experts issue warning over the rise of 'gray bot' AI web scrapers

News While not malicious, the bots can overwhelm web applications in a way similar to bad actors

By Jane McCallion Published 3 April 25

Does speech recognition have a future in business tech?

Once a simple tool for dictation, speech recognition is being revolutionized by AI to improve customer experiences and drive inclusivity in the workforce

By Jonathan Weinberg Published 3 April 25

How simplicity benefits the IT partner ecosystem

Sponsored by TD SYNNEX & Broadcom

Sponsored Content Across private cloud and AI adoption, simple approaches can unlock more time and money for IT teams

By ITPro Published 3 April 25

Maintaining institutional memory is hard enough – AI knowledge systems will make it worse

Opinion Just because some jobs can be automated doesn't mean they should, or we could lose what makes our businesses so unique

By John Loeppky Published 31 March 25

This startup wants to shake up spreadsheet drudge work

News Sourcetable, a startup developing what it’s dubbed the world’s first ‘self-driving spreadsheet’, has raised $4.3 million in funding to transform data analysis.

By Ross Kelly Published 31 March 25

Law enforcement needs to fight fire with fire on AI threats

News UK law enforcement agencies have been urged to employ a more proactive approach to AI-related cyber crime as threats posed by the technology accelerate.

By Emma Woollacott Published 31 March 25

Harnessing unstructured data to fuel AI

Sponsored by Nasuni

Sponsored Podcast Knowing how your data is stored can make all the difference to your AI success

By Rory Bathgate Published 31 March 25

What are large quantitative models (LQMs)?

Explainer Widely used when mathematical reasoning is required, LQMs are often deployed for financial forecasting or supply chain management

By George Fitzmaurice Published 28 March 25