James Rigg

Born in Lancashire but made around the world, James Rigg has never been shy of a challenge - or a hierarchy. After starting his career in R&D at a chemical firm, he was hired into the IT department of a systems provider who’d installed the company’s infrastructure. From there, he made an audacious pivot - challenging the managing director that he could out-perform the sales team. He did and became sales director by 24.

That “break-fix-scale” instinct now drives his work at Trojan Electronics, where he has led a 56% revenue surge since 2022. Under Rigg’s leadership, Trojan has evolved from a consumer electronics refurbishment business into a high-growth, end-to-end e-commerce partner - powering millions of transactions annually across Tesco Marketplace, Amazon, and D2C platforms for some of the world’s most recognizable brands.

With a background in data and a reputation for “Tetris-trained gut instinct,” Rigg blends technical rigour with entrepreneurial daring, spearheading innovation in everything from warehouse automation to circular returns models. Away from the P&L, he champions sustainability through CLEAR - the industry body he co-founded - and leads a national campaign to make spare parts and repairs VAT-free.

Whether chasing Nile hippos in his youth or transforming businesses today, Rigg runs toward problems - then makes them part of the solution.