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MSPs need to adopt a “more Rolex, less airline” approach to customer engagement
News MSPs need to adopt a “more Rolex, less airline” approach to customer engagement
By Solomon Klappholz Published
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DEI rollbacks could exacerbate tech talent shortages
News Finding talent with AI skills has already become a major challenge for enterprises, but with some enterprises shelving DEI hiring practices, research suggests the situation could get worse.
By Emma Woollacott Published
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Workers are wasting hundreds of hours a year sourcing vital information
News Knowledge workers globally are wasting a quarter of their working week tracking down information, new research from Atlassian has revealed.
By George Fitzmaurice Published
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ServiceNow bolsters agentic AI offering with $2.85bn Moveworks acquisition
News ServiceNow has announced it has entered into a definitive agreement to acquire enterprise AI specialist Moveworks for $2.85 billion.
By Daniel Todd Published
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Rampant tech issues mean IT pros are putting out more fires than ever
News Recurring tech issues mean IT professionals cost their employers an average of $7,800 a year in productivity losses, with some wasting 52 hours on troubleshooting.
By Emma Woollacott Published
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Non-graduate tech experts on the importance of broad hiring practices
Case study As more companies prioritize skills over degrees, three successful non-graduates discuss why tech firms should hire those who haven’t gone down the traditional route of university
By Rich McEachran Published
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Who is Yann LeCun?
Meta's chief AI scientist Yann LeCun is an open source fan and FUD skeptic
By Nicole Kobie Published
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UK government targets ‘startup’ mindset in AI funding overhaul
News Public sector AI funding will be overhauled in the UK in a bid to simplify processes and push more projects into development.
By George Fitzmaurice Published
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Optimise CX and accelerate business growth through your voice network
whitepaper Protecting the human experience in a digital world
By ITPro Published
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Did we all just forget diverse tech teams are successful ones?
Opinion Minority communities in tech need support now more than ever, because they won’t get it from execs following the anti-DEI trend
By Ross Kelly Published
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RISC-V could be the key to European supercomputer sovereignty
News A group of European tech organizations has launched a project aimed at strengthening Europe’s technological sovereignty in high-performance computing and AI.
By Emma Woollacott Published
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Cisco wants to train 1.5 million Europeans in digital skills
News Cisco has unveiled plans to provide free training to 1.5 million people across the EU as part of a major digital skills drive.
By Emma Woollacott Published
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