Tenth of mobile phone users don’t make phone calls
British mobile phone users like the sound of satellite navigation, but aren’t so keen on using their devices as Oyster cards.

New research has revealed that 11 per cent of British mobile phone users never make calls on their handsets.
A survey by Lightspeed Research also found that 33 per cent of respondents made no more than two calls per week. However, text messaging is still hugely popular, with around half (49 per cent) sending at least one text message per day.
A satellite navigation system was the 'new' function that most UK mobile phone users wanted (43 per cent). The second most popular was the ability to locate friends, family and children using GPS functionality.
A system for using mobile phones to pay for public transport like an Oyster card failed to get much support. This was because users were worried about theft, costs, as well as giving too much data away.
"There is real fear around data security and the increased risk of theft," said David Day, chief executive for Lightspeed Research, in a statement.
"This is something the industry as a whole will need to address to encourage consumers to try new functionality such as mobile commerce."
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
-
RSAC Conference 2025: The front line of cyber innovation
ITPro Podcast Ransomware, quantum computing, and an unsurprising focus on AI were highlights of this year's event
-
Anthropic CEO Dario Amodei thinks we're burying our heads in the sand on AI job losses
News With AI set to hit entry-level jobs especially, some industry execs say clear warning signs are being ignored