Technology is increasingly a major part of all businesses, and it's especially important for retail.
Having the right tech at point of sale can speed up transactions, while CRM systems can help figure out what customers really, really want from their favourite shops.
As well as a cheatsheet on CRM which has many different meanings depending on who you ask - we also take a quick look at some of the most interesting technologies in retail today.
If you're looking to see what the rest of the retail world is up to, we've got a case study on New Look's retail expansion plans, and we spoke to global giant Tesco about its security processes.
Retail news round-up
British retailers can learn lessons from US identity hack
Researchers look to retail to predict security threats
New GM cars to be auctioned on eBay
Online retail sales growth to dip in late 2009
Brits want e-retailers to be responsible for security
E-commerce sales growth slowing
Microsoft to hit the high street with stores
Internet users have trust issues about shopping online
Photos: Lenovo's 3D virtual retail gaming engine
Gartner: CDs are dead, long live downloads
Pret to roll out contactless payments
Shopping centre unveils major IP investment
Ryman tackles loss with stock audit software
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IT leaders are being stung by "unexpected" AI costsNews The growing costs associated with AI are hitting organizations large and small
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'Botsitting' is destroying productivity as workers spend nearly a full day each week making AI 'usable'News While workers are reporting productivity improvements, ‘botsitting’ means these are often negated
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Channel your innovation: Why IT partnerships are essential for the future of retailIndustry Insights A shared understanding and commitment to overcoming hurdles is key
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Tesco is taking Broadcom to court – here’s whyNews The retailer is demanding £100 million in compensation following VMware pricing and licensing changes
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Preparing for peak: How customers purchased during peakwhitepaper The online shopping trends that shaped the parcel delivery experience during the busiest time of the 2022 calendar
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How Crew Clothing went mobile to turn around a struggling businessCase Study Mobile sales tech unleashed a tide of change, buoying further growth across the UK coast-inspired casualwear chain
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Twilio tackles 'crucial' customer retention with trio of platform upgradesNews The company believes that retaining customers and maximising LTV is crucial in weathering the current macroeconomic headwinds
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Mastering retentionWhitepaper Turning user behaviour insights into retention strategies
