Vodafone tweaks overseas business call rates

Mobile roaming

Vodafone today confirmed plans to make it easier for business users working overseas to work out how much a call back to the UK - or anywhere else - will cost them.

The standardised call costs will come into force from 14 January, in addition to a simplified call zone listing that halves the number of world zones - from six to three - users have to choose from when trying to connect.

The plan behind the changes is to make "it easier for customers to budget more effectively," according to Vodafone. Preferred and non-preferred network charging has also been scrapped, meaning users will pay a standard per minute call rate, which is based on the new zones of Europe, US/Canada and the rest of the world.

"Our business customers tell us that when working overseas, staying in touch with colleagues and customers is essential. But if they do not travel often enough to justify a roaming package on their price plan, the current zone structure can be confusing," Peter Kelly, Vodafone's enterprise director, said in a statement.

"With these changes, businesses without a roaming package will be able to budget for voice calls more effectively."

Under the changes, a call from the Europe zone will cost 33 pence a minute (excluding VAT). Vodafone also offers a daily data roaming charge within Europe that starts at 4.99 (including VAT) for up to 25MB.

Maggie Holland

Maggie has been a journalist since 1999, starting her career as an editorial assistant on then-weekly magazine Computing, before working her way up to senior reporter level. In 2006, just weeks before ITPro was launched, Maggie joined Dennis Publishing as a reporter. Having worked her way up to editor of ITPro, she was appointed group editor of CloudPro and ITPro in April 2012. She became the editorial director and took responsibility for ChannelPro, in 2016.

Her areas of particular interest, aside from cloud, include management and C-level issues, the business value of technology, green and environmental issues and careers to name but a few.