Apple offers new iPad if battery dies

News
By
published

Apple still won’t let you at its batteries, but will replace your whole device if something goes wrong with the power source.

iPad

Apple has taken the surprise decision to offer new iPads to its customers if the battery needs replacing.

The company's other products such as the iPhone are renowned for making batteries inaccessible due to the flush plastic casing. This has stopped customers from changing batteries themselves and forced them to send the product back to Apple and pay a fee.

However, with the much anticipated tablet, Apple has made the unexpected move of offering its customers a completely new product instead of just a replacement battery.

"If your iPad requires service due to the battery's diminished ability to hold an electrical charge, Apple will replace your iPad for a service fee," said a posting on the support section of Apple's website.

"The service costs $99 (66), plus $6.95 shipping. The total cost is $105.95 per unit."

Although it may seem a bonus to get a completely new device, the support page also warns no personal data will be transferred over so customers would have to backup all their contacts, calendars and settings before sending it back.

Jennifer Scott
Jennifer Scott

Jennifer Scott is a former freelance journalist and currently political reporter for Sky News. She has a varied writing history, having started her career at Dennis Publishing, working in various roles across its business technology titles, including ITPro. Jennifer has specialised in a number of areas over the years and has produced a wealth of content for ITPro, focusing largely on data storage, networking, cloud computing, and telecommunications.

Most recently Jennifer has turned her skills to the political sphere and broadcast journalism, where she has worked for the BBC as a political reporter, before moving to Sky News.