Gary Flood
Europe has customer service problems

Network & Internet
Europe has customer service problems
And automated telephone systems were rated the worst, according to a survey by EasyNet.
17 Oct 2007
IE bug behind Adobe security warning

Network & Internet
IE bug behind Adobe security warning
Bug in Internet Explorer 7 at root of security problems relating to Adobe's Acrobat products.
12 Oct 2007
BT signs cabling deal with Bailey Teswaine

Network & Internet
BT signs cabling deal with Bailey Teswaine
The deal covers structured cabling contract solutions and managed services for the next three years, and could be extended by a further two.
11 Oct 2007
Majority of data storage managers trying to be greener

Server & storage
Majority of data storage managers trying to be greener
Need for greener IT is driving storage professionals to be more power-conscious in their work.
11 Oct 2007
New biometrics trial unveiled at Gatwick

Security
New biometrics trial unveiled at Gatwick
UK moves closer to US style fingerprint biometrics-based border control with pilot project at London's second airport.
11 Oct 2007
Identity theft problem needs a 'tsar' to tackle it, say MPs

Security
Identity theft problem needs a 'tsar' to tackle it, say MPs
Growing problems with identity-based crime need a dedicated resource to combat identity theft.
8 Oct 2007
Teradata confident following spin-off from NCR

Server & storage
Teradata confident following spin-off from NCR
Teradata says raising intelligence is key to winning in enterprise data warehouse market.
2 Oct 2007
Oracle turns to NetApp to improve database disk access

Network & Internet
Oracle turns to NetApp to improve database disk access
New NetApp utility allows Oracle software to directly access storage, simplifying data access and improving efficiency.
1 Oct 2007
Oxford University steps up data protection safeguards

Security
Oxford University steps up data protection safeguards
SAN migration sees university deploy new storage management software in two major academic departments.
25 Sep 2007
GSS snaps up Peapod

Security
GSS snaps up Peapod
Coming together of two Websense and SurfControl specialists mirrors the combination of the two security product makers.
25 Sep 2007
Green Computing: Part 2

Network & Internet
Green Computing: Part 2
In the second part of our series looking at the environmental impact of business computing, IT PRO looks at the role videoconferencing and unified com…
17 Jan 2007
Green Computing: Part 1

Network & Internet
Green Computing: Part 1
In the first of two articles looking at the environmental impact of business computing, IT PRO looks at the resurgent market for recycling and refurbi…
17 Jan 2007
802.11n: What can we really expect?

Server & storage
802.11n: What can we really expect?
The IT industry has done a great job promoting the benefits of WiFi but has been less successful delivering on the hype.
29 Aug 2006