Salesforce-owned MuleSoft has announced it will buy robotic process automation (RPA) company Servicetrace for an undisclosed amount.
The acquisition will complement MuleSoft's application composition platform, explained executives.
RELATED RESOURCE
MuleSoft sells Anypoint, an application programming interface (API) development platform for building reusable connections between applications and data so developers can compose applications more easily. Salesforce acquired MuleSoft in 2018.
Servicetrace offers the XceleratorOne RPA tool. RPA helps companies to automate manual processes by copying human activities, cutting down on manual labor and human error.
The Servicetrace tool enables companies to identify processes that would benefit from RPA and model them for automation. Servicetrace says that the tool can automate long, complex processes and connect artificial intelligence (AI) solutions for automated decisions. It also organizes those automations across a company and enables managers to assess the return on investment from automated processes.
The RPA product will integrate with Salesforce's Einstein Automate solution, which already handles automation tasks for the company's clients.
"Our platform makes it easy to unlock and integrate data from anywhere — wherever it resides — and manage, monitor, secure, and govern that data at scale," said MuleSoft CEO Brent Hayward in an announcement.
"MuleSoft will now also make it easy for line of business and knowledge workers to automate business processes and dramatically increase efficiency and speed."
Servicetrace also offers automated software testing tools and application performance monitoring tools that use bots to monitor users' experience across complex software architectures.
The acquisition will close by the third quarter of Salesforce's fiscal year, ending October 31, 2021.
-
Building enduring channel partnerships in a multi-generational IT environmentIndustry Insights Partners are evolving from sellers to strategic advisors, prioritizing customer outcomes
-
What can AI do to empower those working in the legal sector today, tomorrow, and beyond?Supported AI is transforming the legal profession — from streamlining today’s workflows to shaping tomorrow’s strategies. For firms, the choice is clear: embrace trusted AI tools now or risk falling behind in a rapidly evolving landscape
-
Salesforce extends IT lifecycles as firms continue to tackle infrastructure cost burdensNews Salesforce is the latest in a string of firms that have extended IT lifecycles to unlock cost savings
-
Amazon, Salesforce to cut 26,000 jobs as tech layoff spree continuesNews Both companies cited economic uncertainty as a key factor in the decision, while Amazon underestimated its number of sackings by almost double
-
Another Salesforce leader departs, will replace outbound Slack CEONews Slack's CEO and co-founder Stewart Butterfield also announced the departure of two other executives, but said the timing was purely coincidental
-
Salesforce co-CEO Bret Taylor resigns with cryptic parting messageNews The departure of the executive mirrors the actions taken by his predecessor, who only was in the role for 18 months before leaving as well
-
The state of Salesforce: Future of businessWhitepaper Three articles that look forward into the changing state of Salesforce and the future of business
-
Salesforce investors reject call for investigation into claims the company is toxic for non-white workersNews It's claimed it will take another 12 years before Salesforce reaches its goal of having 50% of its employees from underrepresented backgrounds
-
Google Cloud appoints ex-Salesforce exec Kelisky as UK and Ireland managing directorNews Helen Kelisky to bring 30-years of cloud sales experience to the tech giant
-
Salesforce enhances cloud-based health care offeringNews Remote patient management and medication tracking among new services
