Created every year in partnership with Salesforce, the State of Salesforce is a focused report that IBM has been producing for 10 years on the Salesforce Clouds, products, and solution suite.
Focused on the vibrant Salesforce ecosystem (the fastest growing enterprise application in the market), this report highlights how global companies are using Salesforce to drive value inside their business.
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Enterprise AI adoption is about to get the Big Brother treatmentOpinion Worried your staff aren’t using those shiny AI tools you petitioned for? Big tech has you covered
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Dreamforce 2025: What's an agentic OS?ITPro Podcast NPUs, e-ink, and immersive headsets are the latest hardware innovations for business devices
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The state of Salesforce 2023-24whitepaper Who is creating more value from the Salesforce platform - and how?
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The state of Salesforce 2022-2023Whitepaper Unlocking the next wave of business value
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Salesforce extends IT lifecycles as firms continue to tackle infrastructure cost burdensNews Salesforce is the latest in a string of firms that have extended IT lifecycles to unlock cost savings
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Amazon, Salesforce to cut 26,000 jobs as tech layoff spree continuesNews Both companies cited economic uncertainty as a key factor in the decision, while Amazon underestimated its number of sackings by almost double
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Another Salesforce leader departs, will replace outbound Slack CEONews Slack's CEO and co-founder Stewart Butterfield also announced the departure of two other executives, but said the timing was purely coincidental
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Salesforce co-CEO Bret Taylor resigns with cryptic parting messageNews The departure of the executive mirrors the actions taken by his predecessor, who only was in the role for 18 months before leaving as well
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Why you should invest in your CRM systemSponsored A unified and better integrated service can boost efficiency, digital transformation and customer experience
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How to boost ROI from your CRM systemSponsored To deliver the results you want, you need to understand the full capabilities of your CRM system
