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For those considering a better ITSM solution, there are powerful reasons to think beyond just that singular solution.
Explore the benefits of partnering two historically detached areas of IT: service management (ITSM) and operations management (ITOM). By breaking down the old barriers between these two concentrations, companies can bring about significant improvements.
See how integrating operations management (ITOM) at the same time has helped enterprises:
- Get greater control over IT costs
- More easily scale support
- Deliver superior experiences
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RSAC Conference 2025: The front line of cyber innovationITPro Podcast Ransomware, quantum computing, and an unsurprising focus on AI were highlights of this year's event
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Anthropic CEO Dario Amodei thinks we're burying our heads in the sand on AI job lossesNews With AI set to hit entry-level jobs especially, some industry execs say clear warning signs are being ignored
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The top trends in money remittanceWhitepaper Tackling the key issues shaping the money remittance industry
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How to empower employees to accelerate emissions reductionin depth With ICT accounting for as much as 3% of global carbon emissions, the same as aviation, the industry needs to increase emissions reduction
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Worldwide IT spending to grow 4.3% in 2023, with no significant AI impactNews Spending patterns have changed as companies take an inward focus
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How Kantar revamped its IT infrastructure after being sold offCase Study Being acquired by a private equity firm meant Kantar couldn’t rely on its parent company’s infrastructure, and was forced to confront its technical shortcomings
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Report: Female tech workers disproportionately affected by industry layoffsNews Layoffs continue to strike companies throughout the tech industry, with data showing females in both the UK and US are bearing the brunt of them more so than males
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Deutsche Bank wraps up Postbank IT integration after bug-laden migrationsNews The IT merger is expected to generate annual savings of €300 million by 2025
