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For those considering a better ITSM solution, there are powerful reasons to think beyond just that singular solution.
Explore the benefits of partnering two historically detached areas of IT: service management (ITSM) and operations management (ITOM). By breaking down the old barriers between these two concentrations, companies can bring about significant improvements.
See how integrating operations management (ITOM) at the same time has helped enterprises:
- Get greater control over IT costs
- More easily scale support
- Deliver superior experiences
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Using DeepSeek at work is like ‘printing out and handing over your confidential information’News Thinking of using DeepSeek at work? Think again. Cybersecurity experts have warned you're putting your enterprise at huge risk.
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Can cyber group takedowns last?ITPro Podcast Threat groups can recover from website takeovers or rebrand for new activity – but each successful sting provides researchers with valuable data
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AI tools are a game changer for enterprise productivity, but reliability issues are causing major headaches – ‘everyone’s using AI, but very few know how to keep it from falling over’News Enterprises are flocking to AI tools, but very few lack the appropriate infrastructure to drive adoption at scale
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Pegasystems teams up with AWS to supercharge IT modernizationNews The duo aim to create deeper ties between the Blueprint, Bedrock, and Transform services
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Intel makes high-level hires while factory workers are warned of layoffsNews The company is appointing four senior executives as part of efforts to refocus on engineering and customer relationships
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UiPath names Simon Pettit as new AVP for UK and IrelandNews The seasoned leader will spearhead region-specific transformation projects as UiPath looks to drive operational growth and customer engagement
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Transforming the enterpriseWhitepaper With Intel and CDW
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How to empower employees to accelerate emissions reductionin depth With ICT accounting for as much as 3% of global carbon emissions, the same as aviation, the industry needs to increase emissions reduction
