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With the vast amount of investment in digital transformation, the return on this has only been around 26%, as organisations have focussed on point solutions rather than better IT service experiences and improved productivity.
Now is the time to rethink IT services and focus on creating digital workflows that connect people, data and departments on a single platform, for a seamless experience.
Download this handbook and find out how native AI empowers teams to proactively resolve issues, speed innovation, and transform service operations.
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M&S suspends online sales as 'cyber incident' continuesNews Marks & Spencer (M&S) has informed customers that all online and app sales have been suspended as the high street retailer battles a ‘cyber incident’.
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Manners cost nothing, unless you’re using ChatGPTOpinion Polite users are costing OpenAI millions of dollars each year – but Ps and Qs are a small dent in what ChatGPT could cost the planet
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Automate personalization with AWSWhitepaper How marketers can automate, deliver, and analyze billions of personalized messages and offers per day
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The ultimate guide to 3DWhitepaper Creative boost breaks
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How a hyper-automation platform can drive value for your bankWhitepaper Five ways automated processes can drive revenue and growth
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Appian wants to be the AI company for AI skepticsAnalysis The firm outlines its AI strategy at Appian World 2023 while using ChatGPT and Midjourney to create scripts and imagery for keynote presentations
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Breaking down the barriers to 3D designWhitepaper Designing for the future
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Workday hit with claims its AI hiring systems are discriminatoryNews An African American plaintiff has alleged that Workday's systems prevented him from being hired on the basis of his race, age, and mental health
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Automation: The key to optimised server managementWhitepaper Deliver modern digital end-user experiences, innovate with data, and more flexibly deliver IT services
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Drive digital transformation with IBM process miningWhitepaper A process discovery, analysis and monitoring technique to help businesses succeed throughout the entire DX journey
