If you're a Sage 50 user and you've been left unable to access your account after installing the Windows 10 Anniversary Update, you're not alone.
The accounting software firm has issued an advisory that the latest vesion of Microsoft's OS can conflict with the SMB-focused financial management package.
When trying to login, some users were presented with error messages, such as "you have entered an invalid password" or "unable to register datasource", which prevents them from accessing their accounts.
The issue seems to stem from a conflict between the Anniversary Update and .NET 3.5, which leads to Windows 10 disabling the framework, stopping the software from working properly.
While the problem hasn't affected all Sage 50 users, enough people have been affected that Microsoft and Sage are working together on a resolution, according to IT support firm ADECS.
In the meantime, Sage UK is offering the following workaround:
With any luck, this should restore access to Sage 50.
-
RSAC Conference 2025: The front line of cyber innovationITPro Podcast Ransomware, quantum computing, and an unsurprising focus on AI were highlights of this year's event
-
Anthropic CEO Dario Amodei thinks we're burying our heads in the sand on AI job lossesNews With AI set to hit entry-level jobs especially, some industry execs say clear warning signs are being ignored
-
Dragging your feet on Windows 11 migration? Rising infostealer threats might change thatNews With the clock ticking down to the Windows 10 end of life deadline in October, organizations are dragging their feet on Windows 11 migration – and leaving their devices vulnerable as a result.
-
Recall arrives for Intel and AMD devices after months of controversyNews Microsoft's Recall feature is now available in preview for customers using AMD and Intel devices.
-
With one year to go until Windows 10 end of life, here’s what businesses should do to prepareNews IT teams need to migrate soon or risk a plethora of security and sustainability issues
-
Microsoft is doubling down on Widows Recall, adding new security and privacy features – will this help woo hesitant enterprise users?
News The controversial AI-powered snapshotting tool can be uninstalled, Microsoft says
-
Microsoft patches rollback flaw in Windows 10News Patch Tuesday includes protection for a Windows 10 "downgrade" style attack after first being spotted in August
-
Companies “wary” of Windows 11 migration challenges as Windows 10 EOL draws closer
News A recent study shows that only a fraction are running Windows 11, despite a rapidly-approaching end of life deadline
-
New Windows vulnerability could repeatedly trigger the blue screen of death on millions of devicesNews Attackers could exploit the Windows vulnerability to repeatedly crash machines and trigger a blue screen of death, according to researchers at Fortra
-
Here’s how much Windows 10 could cost if you don’t upgrade this yearNews Windows 10 extended security updates will cost users dearly, with prices rising incrementally each year.
