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How to recover deleted emails in Gmail

The various steps you can take to recover a deleted email in Gmail, including those deleted from the Bin or Trash folder

A screenshot shown the Gmail logo

We've all been there; you're in the middle of sorting through your inbox or replying to an important email when you accidentally hit the wrong button and delete something that you didn't mean to. Suddenly, that long email chain full of vital information is consigned to oblivion.

This can be embarrassing and annoying but thankfully, it isn't the end of the world, especially if you're using Gmail, which has a couple of built-in mechanisms to stop this from happening. These tools can also help you to recover emails that you've deleted on purpose but then need to retrieve at a later date.

It should be noted, however, that these safety mechanisms aren't foolproof, and you won't be able to retrieve every email in Gmail. It's good practice to ensure that you make a note of any important information outside of your email inbox, just in case anything happens to it.

Recover deleted emails in Gmail: Bin or Trash folder

A screenshot of a Gmail Inbox showing the Trash folder and emails that have been obscured by a black box

It can be fairly easy to accidentally delete an email, or delete something you later realise is important, and Google understands this. Gmail, like many other email platforms, is designed in a way that when the delete button is used, the message is moved to another folder, rather than being removed outright. This folder, known as Trash or Bin depending on your region, allows you to review and recover these messages as necessary. However, by default, Gmail will only hold these deleted messages for 30 days, after which time the content is lost forever.

There are some exceptions to this rule. Those organisations using Google Vault can implement policies that allow users to recover deleted data older than 25 days, provided it meets specific retention rules. It's also possible for Admins to recover permanently deleted data - i.e. emails that have been deleted from the Trash or Bin folder - up to 25 days after the date of deletion. This should be seen as a last resort, as once the data becomes older than 25 days, it is truly lost forever.

If you do accidentally delete an email and you haven't cleared the Trash yet, do the following:

  1. Head to the Bin or Trash folder, which should be displayed on the left sidebar
  2. Search for the email you think might be gone for good. Of course, if you're not sure what it was called or can't remember any other information that may appear in it (such as the recipient), you can browse through the entire folder, and reorder the Gmail folder if you so wish.
  3. When you've found the email, you can send it back to your inbox or file it away in a folder by clicking on the folder icon under the search bar
  4. You can also return it to its previous location by tapping the x' next to the Trash icon by the subject line.

However, if you've permanently deleted your email from the Trash, or 30 days have elapsed since you deleted it (Gmail automatically clears emails from the Trash 30 days after they were placed there), then you'll have to dig a little deeper.

Recover deleted emails in Gmail: I can't find my email in the Trash folder

A screenshot of the email recovery web page provided by Gmail showing a step by step guide on how to recover a deleted email

If the email is not in your Bin or Trash folder, it's very likely that you have either emptied the folder previously, and so deleting everything in the process, or you have manually hit "Delete Forever" on the email itself.

This generally means the email can't be recovered, however you can log a ticket with Gmail's Support Team, who can look into retrieving the email for you. However, this is unlikely to be successful. Gmail Support is generally only useful for recovering emails that have disappeared as a result of account compromise, rather than user action.

To create a ticket with Gmail support:

  1. Head to Gmail's missing email web page
  2. Fill out the form with the necessary details, such as the email address from which the emails have been deleted, whether you are currently logged in, and a short description of the problem
  3. Once filled out, click on the Submit button

This will be a bit of a long shot for most scenarios, but it is worth submitting a ticket as soon as you spot the issue - the longer you wait, the less likely you will be successful in recovering the email.

Recover deleted emails in Gmail: I can't find the Bin or Trash folder

A screenshot of Gmail's settings menu showing a list of labels and categories that can be enabled or disabled

Sometimes the Trash folder is hidden from view. If you can't see the folder, do the following:

  1. Click on the cog icon at the top right of the window
  2. If Quick Settings is enabled, click "See all Settings"
  3. Click the Labels tab
  4. Find the Bin or Trash labels in the list displayed, and click on the 'Show' button

You will now be able to see the Trash folder and recover any emails found in there.

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