A massive Cloudflare outage has taken down X and OpenAI – and even bricked outage tracker site Downdetector

Web users trying to access X, OpenAI, and creative design platforms have been affected by the Cloudflare outage

Cloudflare logo and branding pictured on a smartphone screen placed on top of a laptop keyboard.
(Image credit: Getty Images)

Web users are facing the latest in a string of web outages amidst technical issues at Cloudflare.

Users first began reporting issues at around 11.30am UK time (06.30am EST), and a host of popular websites have been affected by the incident.

Social media platform X, as well as Canva and OpenAI are among those caught up in the outage so far. Meanwhile, players on online games such as League of Legends and Valorant have also encountered difficulties.

Notably, Downdetector, which is used to monitor outages across the web, was also taken down temporarily. Users attempting to access the site were met with a message stating: "Please unblock challenges.cloudflare.com to proceed".

Downdetector outage status page during Cloudflare outage.

(Image credit: Future)

In a status update, Cloudflare said it’s aware of the issue and has launched an investigation to establish the root cause.

"Cloudflare is aware of, and investigating an issue which impacts multiple customers: Widespread 500 errors, Cloudflare Dashboard and API also failing,” the status update reads.

“We are working to understand the full impact and mitigate this problem. More updates to follow shortly.”

The incident at Cloudflare comes hot on the heels of major outages at both Amazon Web Services (AWS) and Microsoft Azure.

Both outages caused widespread disruption for consumers and enterprises, with thousands of websites impacted globally.

UPDATE: Cloudflare says it has identified the cause of the incident and has issued a fix.

Exact details on recovery rates are yet to be confirmed, however.

"We have made changes that have allowed Cloudflare Access and WARP to recover," Cloudflare noted in a status update. "Error levels for Access and WARP users have returned to pre-incident rates".

This is a developing story and will be updated as new details emerge.

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Ross Kelly
News and Analysis Editor

Ross Kelly is ITPro's News & Analysis Editor, responsible for leading the brand's news output and in-depth reporting on the latest stories from across the business technology landscape. Ross was previously a Staff Writer, during which time he developed a keen interest in cyber security, business leadership, and emerging technologies.

He graduated from Edinburgh Napier University in 2016 with a BA (Hons) in Journalism, and joined ITPro in 2022 after four years working in technology conference research.

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