iOS 7 iMessage bug: Apple confirms it's working on a fix

Apple is working to fix an iOS 7 glitch that stops users of its recently launched operating system from sending iMessage texts.

Disgruntled Apple iPhone and iPad users have been complaining about the flaw on social networking sites and internet forums, with many claiming it only started when they downloaded the iOS 7.0.2 update.

The latter was rushed out last week by Apple following the discovery of a lockscreen bypass. This let users sidestep the operating system's access controls by sliding up the Control Center and pressing a certain combination of buttons.

Further reading on iOS 7

iOS 7: Business featuresiOS 7 review

A common complaint made by iMessage users is that text messages are failing to send, or are only doing so once the device has been turned off and on again.

In other cases, the messages appear to have been sent, only for a notification to appear some time after confirming the missive never went through.

In a statement to the Wall Street Journal, Apple confirmed it was aware of the issue and claimed it only affects a "fraction of a per cent" of iMessage users.

"We will have a fix available in an upcoming software update," the statement read.

"In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve this issue."

In the meantime, several sites are suggesting users workaround the issue by disabling iMessage, resetting the device's network settings before switching iMessage back on again.

According to reports, Apple is preparing to release the iOS 7.0.3 update next week, and the software has already been sent to employees and partners for final testing.

Whether or not the iMessage fix will be among the new additions included in that update remains to be seen.

iOS 7 made its debut on 18 September, several days before Apple's new iPhone 5c and iPhone 5s devices dropped, and boasts a refreshed user interface, along with 200 other new features.

Caroline Donnelly is the news and analysis editor of IT Pro and its sister site Cloud Pro, and covers general news, as well as the storage, security, public sector, cloud and Microsoft beats. Caroline has been a member of the IT Pro/Cloud Pro team since March 2012, and has previously worked as a reporter at several B2B publications, including UK channel magazine CRN, and as features writer for local weekly newspaper, The Slough and Windsor Observer. She studied Medical Biochemistry at the University of Leicester and completed a Postgraduate Diploma in Magazine Journalism at PMA Training in 2006.