Dell and Secureworks team up to protect IT environments

The Dell logo printed onto a device
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Dell and Secureworks have announced a new subscription-based service that aims to secure and protect customers’ IT environments against cyber security threats and provides remediation.

Dell Technologies Managed Detection and Response powered by Secureworks Taegis XDR provides 24/7 security across endpoint devices, data centre networks and cloud environments. The companies hope this will improve their customers’ security while significantly reducing the burden on IT teams.

“Keeping IT environments secure is a constantly moving target as malicious actors continue to refine, automate and broaden their attack strategies,” said Doug Schmitt, president of Dell Technologies Services.

“It’s challenging to keep up, especially for smaller security teams. With Dell Technologies Managed Detection and Response, Dell helps businesses shift from a reactive to proactive security stance through our services, cyber security expertise, global reach and Secureworks technology.”


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The new service uses Secureworks Taegis XDR software to monitor, detect, investigate and automate response to threats across the entire IT environment, using analytics taken from data across thousands of customers.

Dell helps customers in deploying Taegis security control and integration of technologies across their data sources. According to the companies, when a threat arises, expert security analysts investigate and provide recommended actions and step-by-step instructions to contain and remediate them.

This service is available today in North America through Dell ProManage and as a standalone service globally by May 10.

“Secureworks Taegis XDR is security software designed by security experts for security analysts,” said Mike Cote, CEO of Secureworks.

“Now, we’re bringing the best of Secureworks and the best of Dell Technologies to enable organizations from 50 endpoints and up, to outpace and outmanoeuvre the adversary while efficiently managing the resources needed to properly secure their IT environments.”

In April 2019, Dell unveiled a cloud-based endpoint management platform that combined multiple services into a single package. It wanted to make configuring and deploying laptops easier through this new management platform that brought together a number of the company’s technologies and services. It also brought tools from SecureWorks to ensure security across the board.

Zach Marzouk

Zach Marzouk is a former ITPro, CloudPro, and ChannelPro staff writer, covering topics like security, privacy, worker rights, and startups, primarily in the Asia Pacific and the US regions. Zach joined ITPro in 2017 where he was introduced to the world of B2B technology as a junior staff writer, before he returned to Argentina in 2018, working in communications and as a copywriter. In 2021, he made his way back to ITPro as a staff writer during the pandemic, before joining the world of freelance in 2022.