Google says 'claims of a major Gmail security warning are false' following recent media reports
Reports of a massive Gmail hack affecting billions of users have been denied by Google


Google has been forced to deny Gmail has been hit with a massive security breach in the wake of a flurry of media reports.
Over the last few days, reports have appeared in a number of publications, claiming that the company had issued a new security alert to its 2.5 billion Gmail users.
Several reports said that users should update their passwords following a breach of Google's Salesforce systems, which had allowed hackers to access a database containing Google Cloud and Gmail users’ data.
In a blog post on September 1st, the tech giant has since refuted those claims, insisting that previous issues pose no risk to users.
30% off Keeper Security's Business Starter and Business plans
Keeper Security is trusted and valued by thousands of businesses and millions of employees. Why not join them and protect your most important assets while taking advantage of this special offer?
"We want to reassure our users that Gmail’s protections are strong and effective,” the company said. “Several inaccurate claims surfaced recently that incorrectly stated that we issued a broad warning to all Gmail users about a major Gmail security issue. This is entirely false.”
"While it’s always the case that phishers are looking for ways to infiltrate inboxes, our protections continue to block more than 99.9% of phishing and malware attempts from reaching users."
What’s behind the Gmail hack confusion?
The confusion appears to have originated in an incident reported by Google involving vulnerable Salesloft Drift instances targeted by the UNC6395 threat group.
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
The company said the hackers had compromised OAuth tokens for Drift Email integration and had used these tokens to access email from a very small number of Google Workspace accounts.
"The only accounts that were potentially accessed were those that had been specifically configured to integrate with Salesloft Drift; the actor would not have been able to access any other accounts on a customer's Workspace domain," the company said.
"In response to these findings and to protect our customers, Google identified the impacted users, revoked the specific OAuth tokens granted to the Drift Email application, and disabled the integration functionality between Google Workspace and Salesloft Drift pending further investigation."
It advised organizations to immediately review all third-party integrations connected to their Drift instance, revoke and rotate credentials for those applications and investigate all connected systems for signs of unauthorized access.
By August 8th, the company said it had taken measures to mitigate risks for users and alerted all those affected - which was nowhere near all Gmail users.
The attackers had only been active for a limited amount of time before access was cut off. The database contained contact information and related notes for small and medium businesses, and most of the exposed data was publicly-available information such as business names and contact details, it said.
The company did, though, email those affected to warn them that they should be on the lookout for social engineering and extortion attacks.
Make sure to follow ITPro on Google News to keep tabs on all our latest news, analysis, and reviews.
MORE FROM ITPRO
- Ransomware payments are banned in the public sector: should businesses still pay?
- Enterprises need to patch these Citrix flaws now
- A notorious hacker group is ramping up cloud-based ransomware attacks
Emma Woollacott is a freelance journalist writing for publications including the BBC, Private Eye, Forbes, Raconteur and specialist technology titles.
-
Senior developers are all in on vibe coding, but junior staff lack the experience to spot critical flaws
News Experienced developers are far more confident in using AI-generated code
-
Enterprises need to patch these Citrix flaws now
News Organizations should move quickly to install patches, according to Citrix
-
Ransomware attack on IT supplier disrupts hundreds of Swedish municipalities
News The attack on IT systems supplier Miljödata has impacted public sector services across the country
-
Warning issued to Salesforce customers after hackers stole Salesloft Drift data
News Customers were targeted through compromised OAuth access tokens from Salesloft Drift integrations
-
A notorious hacker group is ramping up cloud-based ransomware attacks
News The Storm-0501 threat group is refining its tactics, according to Microsoft, shifting away from traditional endpoint-based attacks and toward cloud-based ransomware.
-
Hackers are abusing ConnectWise ScreenConnect, again
News A new spear phishing campaign has targeted more than 900 organizations with fake invitations from platforms like Zoom and Microsoft Teams.
-
AI means cyber teams are rethinking their approach to insider threats
News Nearly two-thirds of European cybersecurity professionals see insider threats as their biggest security risk – and AI is making things worse.
-
74% of companies admit insecure code caused a security breach
News A large number of data breaches are linked to insecure code, prompting calls for better training
-
Data I/O shuts down systems in wake of ransomware attack
News Regulatory filings by Data I/O suggest the costs of dealing with the attack could be significant
-
Cyber pros say the buck stops with the board when it comes to security failings
News Fines, sanctions, and even prosecution are all on the table when it comes to cyber failings, practitioners believe