Managed service providers are here to stay. Their benefits to clients include improved security, cost savings over in-house IT, and better uptime. Unfortunately for MSPs, they may be seen as interchangeable.
Software-as-a-Service is one of the fastest-growing MSP segments. But the move towards SaaS lowers the barriers to changing providers.
This whitepaper looks at how MSPs can measure performance and evaluate their relationships with clients, delight those clients, and increase loyalty.
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Cloudflare is cracking down on AI web scrapersNews Cloudflare CEO Matthew Prince said AI companies have been "scraping content without limits" - now the company is cracking down.
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Swiss government data published following supply chain attack – here’s what we know about the culpritsNews Radix, a non-profit organization in the health promotion sector, supplies a number of federal offices, whose data has apparently been accessed.
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Intel makes high-level hires while factory workers are warned of layoffsNews The company is appointing four senior executives as part of efforts to refocus on engineering and customer relationships
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UiPath names Simon Pettit as new AVP for UK and IrelandNews The seasoned leader will spearhead region-specific transformation projects as UiPath looks to drive operational growth and customer engagement
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How to empower employees to accelerate emissions reductionin depth With ICT accounting for as much as 3% of global carbon emissions, the same as aviation, the industry needs to increase emissions reduction
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Worldwide IT spending to grow 4.3% in 2023, with no significant AI impactNews Spending patterns have changed as companies take an inward focus
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Report: Female tech workers disproportionately affected by industry layoffsNews Layoffs continue to strike companies throughout the tech industry, with data showing females in both the UK and US are bearing the brunt of them more so than males
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How can small businesses cope with inflation?Tutorial With high inflation increasing the cost of doing business, how can small businesses weather the storm?
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How to deal with inflation while undergoing digital transformationIn-depth How can organizations stave off inflation while attempting to grow by digitally transforming their businesses?
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How businesses can use technology to fight inflation
TUTORIAL While technology can’t provide all the answers to fight rising inflation, it can help ease the pain on businesses in the long term
