Zoom’s legal woes continue with class-action lawsuit in California

Zoom’s data sharing lands it in hot water in California and New York

As the spread of coronavirus has forced employers to transition to remote work and schools have moved to digital learning for the remainder of the outbreak, Zoom exploded in popularity. As a result of all this extra attention, Zoom has become a victim of its own success. 

While Zoom has landed itself at the top of the Apple App Store and Google Play download charts, the ever-popular video conferencing app now faces backlash, as security experts, privacy advocates and even the FBI warns that Zoom isn’t doing enough to secure its platform.

This isn’t the first time Zoom has faced backlash, either. In July 2019, Apple silently removed a Zoom-installed webserver from Mac devices after identifying serious security vulnerabilities. In recent weeks, scrutiny over Zoom’s security and privacy practices loomed again.

On Monday, a California man filed a class-action lawsuit against Zoom, alleging the service illegally shared user data with Facebook. The complaint accuses Zoom of violating the California Consumer Privacy Act, which requires companies to notify consumers when they collect and use their personal data. 

While plenty of apps leverage Facebook's software-development kits to implement features into their apps, Zoom users may not be aware they’re providing personal data to another service.

Zoom is also under scrutiny by New York Attorney General Letitia James for its data privacy and security practices. In a letter to the company, James outlined several concerns and alleged Zoom has been slow to address security flaws in the past. James also questioned what new security measures Zoom has put in place to handle increased traffic and detect hackers

According to the BBC, a company spokesperson said, "Zoom takes its users' privacy, security, and trust extremely seriously. During the COVID-19 pandemic, we are working around-the-clock to ensure that hospitals, universities, schools, and other businesses across the world can stay connected and operational." 

Featured Resources

2021 Thales cloud security study

The challenges of cloud data protection and access management in a hybrid and multi cloud world

Free download

IDC agility assessment

The competitive advantage in adaptability

Free Download

Digital transformation insights from CIOs for CIOs

Transformation pilotes, co-pilots, and engineers

Free download

What ITDMs did next - and what they should be doing now

Enable continued collaboration and communication for hybrid workers

Most Popular

Microsoft 365 prices to soar by 20% for pay monthly subscribers
Managed service provider (MSP)

Microsoft 365 prices to soar by 20% for pay monthly subscribers

7 Dec 2021
What are the pros and cons of AI?
machine learning

What are the pros and cons of AI?

30 Nov 2021
What is single sign-on (SSO)?
single sign-on (SSO)

What is single sign-on (SSO)?

2 Dec 2021