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AI for customer service smartpaper
whitepaper Improve customer experiences and boost brand loyalty and retention with gen AI chatbots
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Let’s rethink the recruiting process
whitepaper Insights on the topics that are most important for SAP customers
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Put AI to work for customer service in telecommunication
whitepaper Deliver the best experience possible
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Put AI to work for customer service in government
whitepaper Create a better online experience for citizens
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The business leader’s guide to digital worker technology for improving productivity
whitepaper Learn how to turn your workforce into a talent force with “The Business Leader’s Guide to Digital Worker Technology for Improving Productivity."
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IDC MarketScape: Worldwide AI governance platforms 2023 vendor assessment
whitepaper Streamline AI model development and deployment
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Discover the power of generative AI for banking and financial institutions
whitepaper Take the lead and responsibly adopt AI at scale
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GBS organizations of the future are growth enablers and resource wells for innovation
whitepaper The pivotal shift from global to generative business services
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AI for marketing guidebook
whitepaper Marketing in the age of AI
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AI academy: Put AI to work for customer service
whitepaper Why AI is essential to transforming customer service
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Five useful examples of generative AI in action
In-depth There are many promising examples of generative AI being used across a wide variety of industries – here are just some of the more compelling applications
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AI in software engineering: Six ways the profession is changing
In-depth The use of AI in software engineering has become one of the shining examples of how the technology can improve productivity – but how will it impact workers?
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