Terms like ChatGPT and generative AI have made it into the public lexicon. From increasing yields and reducing risks in the mining industry to reducing food wastage in agriculture, AI is at the forefront of all things innovation in every space.
It’s no wonder, then, that it’s hard to separate innovation from AI — they’re so tightly intertwined. Every leader wants to innovate, every brand promises its customers innovation, and most companies have jumped on the AI bandwagon.
This enthusiasm for AI is not unwarranted: A McKinsey research revealed that AI has the potential to generate up to $2.6 trillion to $4.4 trillion in global corporate profits annually.
This guide from Language I/O unpacks the top priorities of digital transformation. It also talks about why your AI integration initiatives should start with optimizing customer experience — primarily customer support.
This guide will not be complete without information on how you can make translation a seamless part of your innovation.
Provided by Language I/O
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Is the honeymoon period over for Microsoft and OpenAI? Strained relations and deals with competitors spell trouble for the partnership that transformed the AI industryAnalysis Microsoft and OpenAI are slowly drifting apart as both forge closer ties with respective rivals and reevaluate their long-running partnership.
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Box reveals new AI capabilities at BoxWorks 2025News Extract and Automate will help businesses make better use of their data, the cloud company claims
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Large enterprises could be wavering on AI adoptionNews AI adoption rates have dipped, but it's probably nothing to worry about for IT leaders
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Businesses are being taken for fools with AI agentsOpinion AI agents are still not very good at their 'jobs', or at least pretty terrible at producing returns on investment – yet businesses are still buying into the hype.
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Google boasts that a single Gemini prompt uses roughly the same energy as a basic search – but that’s not painting the full pictureNews Google might claim that a single Gemini AI prompt consumes the same amount of energy as a basic search, but it's failing to paint the full picture on AI's environmental impact.
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Mistral AI wants businesses to make new memories with Le ChatNews The company hopes new functionality and Connection Partners will broaden business appeal
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Salesforce CEO Marc Benioff says the company has cut 4,000 customer support staff for AI agents so farNews The jury may still be out on whether generative AI is going to cause widespread job losses, but the impact of the technology is already being felt at Salesforce.
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This Stanford study shows AI is starting to take jobs – and those identified as highest risk are eerily similar to a recent Microsoft studyNews AI may already be impacting early-career jobs, particularly roles featuring tasks that can be automated like software developers or customer service, according to Stanford researchers.
