The language of innovation
Why and how to gain your customers’ trust with your AI and digital transformation strategy
Terms like ChatGPT and generative AI have made it into the public lexicon. From increasing yields and reducing risks in the mining industry to reducing food wastage in agriculture, AI is at the forefront of all things innovation in every space.
It’s no wonder, then, that it’s hard to separate innovation from AI — they’re so tightly intertwined. Every leader wants to innovate, every brand promises its customers innovation, and most companies have jumped on the AI bandwagon.
This enthusiasm for AI is not unwarranted: A McKinsey research revealed that AI has the potential to generate up to $2.6 trillion to $4.4 trillion in global corporate profits annually.
This guide from Language I/O unpacks the top priorities of digital transformation. It also talks about why your AI integration initiatives should start with optimizing customer experience — primarily customer support.
This guide will not be complete without information on how you can make translation a seamless part of your innovation.
Provided by Language I/O
Sign up today and you will receive a free copy of our Future Focus 2026 report - the leading resource for IT decision-maker insight on priorities and investment areas in AI, security and more.
ITPro is a global business technology website providing the latest news, analysis, and business insight for IT decision-makers. Whether it's cyber security, cloud computing, IT infrastructure, or business strategy, we aim to equip leaders with the data they need to make informed IT investments.
For regular updates delivered to your inbox and social feeds, be sure to sign up to our daily newsletter and follow on us LinkedIn and Twitter.
-
IT leaders are being stung by "unexpected" AI costsNews The growing costs associated with AI are hitting organizations large and small
-
'Botsitting' is destroying productivity as workers spend nearly a full day each week making AI 'usable'News While workers are reporting productivity improvements, ‘botsitting’ means these are often negated
-
'Most enterprises are still unprepared to operationalize it': IT leaders are bullish on agents, but keeping falling at the final hurdle – here's whyNews Forrester points to challenges scaling agentic AI, saying companies start rolling out the tech before they're ready to scale
-
‘Chat is dead’: OpenAI plots ChatGPT ‘super app’ overhaul ahead of public listing – with agents and coding tools the new focusNews The company looks set to spruce up ChatGPT with a particular focus on agents to drive subscriptions
-
Uber’s eye-watering AI bill shows enterprises are ‘still measuring AI success through consumption rather than outcomes’ – and it's warping our perception of ROI and productivityNews ‘Tokenmaxxing’ might pad the stats, but it’s a trend that could come back to haunt enterprises
-
Destination AI: Una partnership affidabile per superare gli ostacoli e gettare le basi per la crescita futuraSponsored Con l'accelerazione dell'adozione dell''AI aziendale, i partner IT devono spostare la loro attenzione dall'hype tecnologico ai risultati aziendali tangibili, sfruttando ecosistemi strutturati per promuovere la monetizzazione a lungo termine
-
Le programme Destination AI : un partenariat de confiance pour surmonter les obstacles et poser les bases de votre croissance futureSponsored Alors que l'adoption de l'IA en entreprise s'accélère, les partenaires informatiques doivent réorienter leurs priorités : délaisser le battage technologique au profit de résultats commerciaux concrets, en exploitant des écosystèmes structurés pour assurer une monétisation à long terme


